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Sr IT Mgr. Business Solutions - SC

Description:

Position Title:

Senior IT Manager Business Solutions – Supply Chain

**Pay Rate** :

$152,300 – $203,000

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

**Category/Shift** :

Salaried Full-Time

**Physical Location** :

6400 Poplar Avenue

Memphis, TN

The Job You Will Perform:

Global Cellulose Fibers (GCF) is seeking an experienced IT Senior Manager to lead global supply chain applications as the business transitions to independent IT operations. This role serves as Service Owner, responsible for strategy, delivery, and performance across a complex application landscape.

Key initiatives include a multi-year SAP transformation (from legacy ECC, APO, SCEM, CRM to ECC on Rise, S/4HANA, IBP, or alternatives), the transition of a homegrown MES system from the legacy IP organization to GCF and third-party providers, and the evaluation and implementation of services enabled by AMS/MSP partners to support TSA exit, scalability, and operational excellence.

The ideal candidate will develop and execute IT strategy aligned with global supply chain objectives, ensuring operational excellence across a large portfolio of applications supporting 7 sites, 3,000+ users, and a $6–10MM annual budget.

_Strategic Leadership & Service Ownership_

+ Develop and execute a transition plan to establish independent IT services using internal and third-party resources.

+ Serve as the Service Owner for supply chain applications, accountable for the full lifecycle: strategy, design, transition, operations, and continuous improvement.

+ Define and maintain a strategic roadmap for application modernization aligned with business needs.

AMS/MSP Partnership Enablement

+ Evaluate, identify, and implement services enabled by third-party AMS/MSP organizations.

+ Define service scope, performance expectations, and governance models.

+ Integrate AMS/MSP capabilities into GCF’s IT operating model.

_SAP Transformation & Platform Evaluation_

+ Lead the planning and execution of a short-term TSA exit approach and a multi-year transformation from ECC, APO, SCEM, and CRM to SAP’s modern digital supply chain solutions or alternative platforms.

+ Evaluate and compare SAP and competing solutions based on functionality, cost, scalability, and business fit.

+ Partner with stakeholders and vendors to define scope, architecture, and deployment strategy.

_MES Transition & Integration Strategy_

+ Lead the transition of support and ownership for a homegrown MES system from IP to GCF and third-party providers.

+ Assess MES system fit within GCF’s future supply chain architecture and transformation roadmap.

+ Ensure continuity of MES operations and alignment with manufacturing site needs.

_Stakeholder & Vendor Engagement_

+ Collaborate with business stakeholders to identify, prioritize, and deliver application capabilities.

+ Manage relationships with external service providers to ensure delivery quality and compliance.

_Service Performance & Governance_

+ Establish and monitor SLAs, OLAs, and KPIs to ensure service reliability and user satisfaction.

+ Lead incident, problem, and change management processes.

_Continuous Improvement & Innovation_

+ Use analytics and feedback to drive service enhancements.

+ Champion a culture of continuous improvement across service delivery.

_Financial & Compliance Management_

+ Own the financial performance of the service portfolio, including budgeting, forecasting, and cost optimization.

+ Ensure compliance with industry standards and regulatory requirements.

_Team Leadership_

+ Hire, lead, and develop a high-performing IT team with a service-oriented mindset.

+ Promote knowledge sharing and operational excellence across internal and external teams.

The Skills You Will Bring:

+ 10–15+ years in IT management, application strategy, or solution delivery.

+ Bachelor’s degree in IT, Business, or related field; advanced degree preferred.

+ Proven leadership in ERP transformation, especially SAP ECC, ECC on Rise, S/4 Hana and/or competing platforms.

+ Experience managing supply chain applications and transitioning legacy systems.

+ Strong understanding of global supply chain operations, including U.S. export logistics and international trade.

+ Strong project management skills (Agile/Scrum preferred).

+ Effective in vendor management, contract negotiation, and service oversight.

+ Excellent communication, stakeholder engagement, and problem-solving skills.

+ Technical understanding of MES systems, software development, infrastructure, and cybersecurity.

+ Financial acumen in budgeting, forecasting, and cost-benefit analysis.

+ Experience building and leading high-performing IT teams in lean environments.

The Benefits You Will Enjoy:

+ Paid time off including Vacation and Holidays

+ Retirement, and 401k Matching Program

+ Medical & Dental

+ Life & Disability Insurance

The Career You Will Build:

+ Leadership training

+ Exposure to business and IT leaders

+ Promotional opportunities

The Impact You Will Make:

We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re **Proud to be IP** .

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. Additional information can be found by visiting InternationalPaper.com.

_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._

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Location:

MEMPHIS, TN, US, 38197

Category: Information Technology

Date: Oct 9, 2025

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