• Front Desk Assistant

    Affordable Care (Saratoga Springs, NY)


    Front Desk Auxiliary – Saratoga Periodontics

    **Location:** Saratoga Springs, NY

    **Schedule:** Monday–Thursday, 8:00 AM – 5:00 PM

    **Pay Range:** $22–$26/hour (based on experience and skills)

    **Join Our Team!

     

    We’re looking for a dedicated and experienced Front Desk Auxiliary to be the face of our practice and help deliver exceptional patient experiences at Saratoga Periodontics.**

     

    This role is ideal for someone with 3–5 years of dental front desk or office management experience, who thrives in a patient-focused environment and is comfortable managing a busy front office. Experience with **Dentrix** is a major plus.

    Key Responsibilities:

    + Greet and check in patients with warmth and professionalism

    + Schedule and confirm patient appointments efficiently using Dentrix

    + Answer phone calls, address patient inquiries, and manage the daily call log

    + Collect payments, process credit cards, and manage patient balances

    + Maintain accurate patient records, walkout statements, and insurance information

    + Manage patient lobby flow and ensure a smooth handoff between front and clinical teams

    + Order office supplies and maintain inventory

    + Keep the front office and waiting areas clean, organized, and well-stocked

    + Handle patient correspondence, timesheet tracking, and reporting duties as needed

    + Provide occasional chairside assistance, if required

    + Perform other administrative duties and assist the practice as needed

    Requirements:

    + **2–5 years of dental front office experience** (scheduling, billing, patient services)

    + Strong communication and organization skills

    + Ability to multitask in a high-volume, fast-paced environment

    + Comfortable with patient-facing responsibilities and managing a busy lobby

    + Experience with **Dentrix** and **CareCredit** is preferred

    + Prior leadership or dental office management experience is a plus

     

    If you're a friendly, detail-oriented professional who enjoys being part of a patient-centered team — we'd love to hear from you!

    Job Details

    Pay Type** **Hourly

     

    Hiring Min Rate** **22 USD

     

    Hiring Max Rate** **26 USD

     

    Job Category** **Practice Staff