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Document Advisor

General Information

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City

Carson City, Los Angeles, Phoenix

State/Province

Arizona, California, Nevada

Country

United States

Department

DELIVERY_ACCOUNT_OPERATIONS

Date

Thursday, October 9, 2025

Working time

Full-time

Ref#

20036552

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DELIVERY_ACCOUNT_OPERATIONS

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

43,740

Annual Base Salary Maximum

87,480

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

The **Xerox Document Advisor** serves as the primary liaison between Xerox and the client for forms management and document solutions. This role combines consultative expertise, operational oversight, and business development to ensure seamless document workflow, inventory management, and client satisfaction. The Advisor will also identify opportunities to expand Xerox’s footprint by capturing additional print business.

Key Responsibilities

+ Act as the lead interface between the Xerox Print Center and the client for all forms management services.

+ Serve as the **on-site subject matter expert** for web ordering requisition processes.

+ Manage the web ordering and inventory application, providing order status updates to clients.

+ Obtain client approvals for form content, inventory replenishment quantities, and production practices.

+ Coordinate with outside commercial offset vendors, including:

+ Researching and generating quotation requests.

+ Obtaining cost quotations and authorizing offset production jobs.

+ Proactively manage warehoused inventory to minimize stockouts and maintain acceptable levels.

+ Oversee job completion on-site or off-site, ensuring adherence to tight deadlines and production standards.

+ Provide **design expertise** for forms produced via POD and/or offset technology, ensuring compliance with design guidelines and cost optimization.

+ Support the transition of forms to electronic mediums where applicable.

+ Identify and capture new business opportunities by redirecting print jobs from other vendors to Xerox.

+ Interface with subcontractors (e.g., OneTouchPoint) for order placement, inventory management, and upcharge handling.

+ Support special projects such as:

+ Closing client-operated print shops and transitioning work to Xerox centers.

+ Platform migrations (e.g., ReqDirect+ to ePS online catalog).

+ Business card and stationery programs.

+ Print shop relocations and logistics.

+ Storage and shipping programs for client departments.

Required Skills & Qualifications:

+ Strong communication and follow-through skills.

+ Exceptional customer service orientation.

+ Knowledge and experience in **digital and offset print production** .

+ Graphic design knowledge and ability to consult on design best practices.

+ Business acumen with a focus on identifying revenue opportunities.

+ Ability to work collaboratively in a team environment.

+ Flexibility to adapt to client and Xerox team needs.

+ Ability to manage multiple priorities and meet tight deadlines.

Preferred Experience:

+ Familiarity with Xerox systems and managed print services.

+ Experience with inventory management and vendor coordination.

+ Background in forms management and electronic document solutions.

\#LI-JC1

\#LI-ONSITE

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.