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Assistant Director of Child Support Services

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Assistant Director of Child Support Services

Salary

$130,228.80 - $158,308.80 Annually

Location

Shingle Springs, CA

Job Type

Full Time

Job Number

2510-0264

Department

Child Support Services

Opening Date

10/09/2025

Closing Date

10/18/2025 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

Description

THE COUNTY OF EL DORADO

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

CHILD SUPPORT SERVICES

The El Dorado County Child Support Services is committed to transforming lives and improving futures for the families of El Dorado County. The Child Support Enforcement Program, authorized under Title IV-D of the Social Security Act, provides services to assist parents in collecting child support and in securing health insurance coverage for their children.

THE OPPORTUNITY

Under administrative direction, assists the Director of Child Support Services in planning, directing, organizing, and coordinating the programs and activities of the Department of Child Support Services; acts on behalf of the Director of Child Support Services during absences.

The selected candidate will have the opportunity to:

+ Assist the Director of Child Support Services in developing and implementing goals, objectives, policies, procedures, activities, and programs for the Department of Child Support Services; prepares and administers program budgets.

+ Plan, direct, coordinate, and review the work plan for subordinate staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.

+ Review and analyzes legislation, regulations, and directives to determine their impact on program goals and objectives, program administration, and the community; ensure that assigned programs operate in compliance with County, state, and federal rules and regulations.

+ Recommend the appointment of personnel; provide or coordinates staff training; conduct performance evaluations; implement discipline procedures as requested; maintain discipline and high standards necessary for the efficient and professional operation of the department.

+ Monitor and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.

+ Prepare resolutions for the Board of Supervisors' consideration; represent the department before the Board of Supervisors, governmental agencies, and community groups.

+ Work collaboratively with other County departments, community agencies, and other public and private jurisdictions in order to develop cooperative and effective working relationships.

+ Oversee the department in the absence of the Director of Child Support Services.

Click here (https://www.governmentjobs.com/careers/edcgov/classspecs/1281684) to view the minimum qualifications for Assistant Director of Child Support Services, as well as the physical, environmental, and working conditions.

Ideal Candidate Statement

The ideal candidate for the Assistant Director of Child Support Services is a proven leader with a deep understanding of child support program operations and a strong commitment to public service. They bring a balance of strategic vision and practical management experience, capable of overseeing day-to-day departmental functions while supporting long-term goals and initiatives.

This individual is skilled in developing and implementing policies, managing complex budgets, and ensuring compliance with state and federal regulations. They are an experienced supervisor who leads with integrity, fosters teamwork, and supports professional development among staff.

The ideal candidate demonstrates excellent communication and collaboration skills, someone who builds strong relationships with County departments, community organizations, and partner agencies to enhance service delivery. They are solutions-oriented, adaptable, and able to make sound decisions in a dynamic and highly regulated environment

Human Resources will assess your application to determine if you are minimally qualified using the following recommendations:

A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience.

Equivalent to a bachelor's degree from an accredited four-year college or university with major coursework in business or public administration, psychology, sociology, social services, or a closely related field;

AND

Four (4) years of advanced experience in child support services at the state or county level, including at least three (3) years of supervisory and/or management level experience over child support services staff and functions.

Licenses and Certifications:

+ Possession of, or ability to obtain and maintain, a valid California or Nevada Driver’s License and a satisfactory driving record.

Click here (https://www.governmentjobs.com/careers/edcgov/classspecs/1281684) to view the minimum qualifications for Assistant Director of Child Support Services, as well as the physical, environmental, and working conditions.

SUBMIT YOUR APPLICATION

Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources [email protected].

RECRUITMENT PROCESS

The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

A pass/fail training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training, and experience will be evaluated using a pre-determined formula.

Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.

For more information on the recruitment process, click here. (https://www.eldoradocounty.ca.gov/County-Government/Human-Resources/Recruitment)

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

The County of El Dorado is recruiting applicants for the Assistant Director of Child Support Services. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Shingle Springs, CA.

+ There is currently one (1) full-time vacancy in the Department of Child Support Services, located in Shingle Springs, CA.

Click here (https://www.eldoradocounty.ca.gov/County-Government/Human-Resources/FAQs) for Frequently Asked Questions.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

As required by Internal Revenue Service Publication 1075, individuals in positions that have access to Federal Tax Information (FTI), will be subject to a background investigation and a criminal history check. In addition, individuals hired into positions that have access to FTI will be re-investigated at least once every ten (10) years.

Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs; a positive test may result in revocation of an employment offer.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:

+ 40 miles to Downtown Sacramento

+ 50 miles to Sacramento International Airport

+ 129 miles to San Francisco

Here area few of the many activities and events available throughout El Dorado County:

+ Hiking, Camping, Fishing, Boating, and Watersports

+ Skiing and Snowboarding

+ Live Music and Music Festivals

+ Local Craft Breweries and Wineries

+ El Dorado County Fair

+ Placerville Speedway Races

+ Farm to Fork Restaurants

+ Small Business Shops

Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here (https://www.eldoradocounty.ca.gov/files/assets/county/v/1/documents/government/human-resources/gsfa-brochure-for-job-postings.pdf) for more information.

CHECK OUT OUR VIDEO TO LEARN MORE!

The County of El Dorado participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

+ E-Verify Notice of Participation (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

+ Right to Work

The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For your Health and Well-Being:

+ Medical

+ Dental

+ Vision

+ Flexible Spending Accounts - FSA & HSA

+ Employee Assistance Program (EAP)

+ Basic Life Insurance

+ Long Term Disability (LTD)

+ County sponsored Wellness program

+ Discounts on gym memberships

For your Financial Future:

+ CalPERS Retirement

+ Deferred Compensation (457) Plans

+ Optional Life Insurance

For your Work/Life Balance:

+ Paid Holidays

+ Floating Holidays

+ Vacation and sick leave accruals

+ Management, personal and bereavement leave

Below is a comprehensive benefit summary based on full-time, regular employment for the bargaining unit to which this classification is assigned.

Revised 1/2025, valid until modified by successor MOU or negotiated agreement.

To learn more about the benefits offered by the County of El Dorado please visit our website located here (https://www.eldoradocounty.ca.gov/County-Government/Human-Resources/Employee-Benefits) .

Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.

01

Supplemental questions play an important role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.

+ I acknowledge receipt of this information

02

Describe your experience preparing and managing program budgets within a child support or similar human services setting. Include the size of the budget, your specific responsibilities, and an example of a challenge you faced in allocating resources effectively. If you do not have this experience type N/A.

03

Provide an example of a time you had to make a difficult budgetary decision that impacted staff, programs, or service delivery. What factors did you consider, what actions did you take, and what was the outcome? If you do not have this experience type N/A.

04

Describe your experience ensuring that program budgets comply with federal and state funding requirements in a child support or similar program. How did you monitor expenditures, address compliance issues, and maintain accountability while meeting program goals? If you do not have this experience type N/A.

05

This position acts in the Director’s absence. Describe your approach to leadership and decision-making in situations requiring high-level judgment, particularly when addressing competing priorities or sensitive issues affecting staff and clients. If you do not have this experience type N/A.

06

Provide an example of a time you assisted in developing and implementing departmental goals, policies, or programs. What was your role, and what was the outcome? If you do not have this experience type N/A.

Required Question