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Culligan Kaat’s Water Conditioning, Inc. Full-Time Customer Service Representative Plymouth, WI   Culligan, the industry leader in water treatment, is looking for a Full-Time Customer Service Representative. This position will be responsible for working with customers to ensure quality and timely scheduling as well as processing billing paperwork. This position will require full-time employment at our Plymouth, WI location during the office hours of Monday-Thursday 8am-5pm and Friday 8am-2pm.   DUTIES INCLUDE: * Effective and polite telephone, communication, and interpersonal skills to contact past, current, and new customers to provide support with leads to our sales and marketing department. * Schedule route and service workers to customer locations in an effective and cost-savings way. * Communication with customers on service and route scheduling, billing and invoicing, equipment and service options. * Map and organize service technician work for the next day. * Enter completed service and route work and make any necessary changes in accounts. * Scan and file daily work. * Retail portion of walk-in customers who come in to purchase product available in-store (handling multiple forms of payments via check, credit card, or cash). * Balance cash drawer and do daily deposit – manually run any credit card payments that customers may call in over the phone. * Work with multiple departments such as the office, service team, route team, and sales team on customer-related solutions and scheduling. JOB REQUIREMENTS: * High School Diploma or General Education Degree (GED). * Friendly and approachable attitude when greeting and assisting customers. * 1-2 years of experience working in an office environment. * Experience with Microsoft Office Applications. * Strong organizational skills and ability to multi-task. * Being able to work independently and handle customer’s money responsibly.