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Quality Assurance Analyst – Modem Firmware Testing

Type: Contract-to-Hire

Schedule: Flexible hybrid (varies week to week)

About the Role

We're looking for a curious, detail-oriented QA Analyst to join a high-impact team focused on testing and deploying firmware across millions of customer modems. If you're passionate about networking, troubleshooting, and making technology work better for real users, this is your chance to be part of something big.

What You’ll Do

+ Firmware Testing (90%)

+ Validate modem firmware upgrades/downgrades

+ Test device performance (speed, DHCP compliance, etc.)

+ Confirm bug fixes and new feature functionality

+ Troubleshoot failures and collaborate with vendors to resolve issues

+ Firmware Deployment (10%)

+ Schedule and manage firmware rollouts using internal tools

+ Support production testing to ensure real-world performance

Must-Have Skills

+ Strong understanding of DHCP, DNS, and network protocols

+ Experience with DOCSIS, modem testing, and firmware validation

+ Solid troubleshooting and problem-solving skills

+ Familiarity with OSI model, routing, and general network engineering

+ Manual and automated QA testing experience

Nice-to-Haves

+ Linux/Unix experience (modems run on Linux-based systems)

+ SNMP, IPv6 (MAPT, NDP, DHCPv6, ICMPv6, SLAAC)

+ SQL, MySQL, or MariaDB

+ TR-069, TR-104, TR-181

+ Splunk Data Platform

Who You Are

+ Inquisitive and curious – you ask “why” and dig deep into issues

+ Comfortable navigating ambiguity and solving complex problems

+ A team player who communicates clearly and collaborates well

Why Join Us

+ Fast-track to full-time for high performers

+ Fun, collaborative team with strong mentorship

+ Be part of major tech launches like symmetrical internet speeds over cable

+ Help manage and improve performance across 55+ million devices

Pay and Benefits

The pay range for this position is $47.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Greenwood Village,CO.

Application Deadline

This position is anticipated to close on Oct 23, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.