• IT Endpoint Specialist

    TEKsystems (Greensburg, IN)


    Position Title: Onsite IT Endpoint Specialist

     

    Shift: 2nd Shift | Monday–Friday, 2:00 PM – 10:00 PM (Saturday as needed)

     

    Openings: 1

    Role Overview

    The Onsite IT Endpoint Specialist will provide hands-on technical support in a Windows 10/11 environment across approximately 400 devices. Supported equipment includes laptops, desktops, Zebra and label printers, copiers, handheld and wireless scanners, network switches, UPS units, tablets, and 3D printers.

     

    This role serves as a key liaison between IT and site teams, particularly in automation initiatives. It requires strong troubleshooting skills, customer service, stakeholder communication, and the ability to work independently in a fast-paced manufacturing environment.

    Key ResponsibilitiesDaily Support

    + Provide technical support for laptops, desktops, printers, scanners, tablets, and other endpoint devices.

    + Troubleshoot hardware/software issues on Windows 10/11 machines.

    + Perform device refreshes including imaging, deployment, and migration.

    + Use MCM for imaging and client management.

    + Maintain Active Directory environments.

    + Support Apple iPads and Teams AV equipment (Poly Studio X30/X50, Teams phones) using JAMF.

    + Support OT/IT servers and jump boxes.

    + Coordinate installation of TVs and PCs for dashboards.

    + Lead IT efforts for badge readers, camera systems, and site security systems.

    + Initiate CAPEX approval processes and submit purchase orders.

    + Respond to major/severe incidents and escalations with urgency and clear communication.

    + Participate in site meetings and ensure timely ticket management in ServiceNow.

    + Engage in automation and Kaizen projects.

    Proactive Maintenance

    + Conduct predictive and preventive maintenance on all supported devices.

    + Plan and coordinate patching and corporate IT maintenance activities.

    Tulip System Support

    + Image PCs and install Tulip software for dashboards.

    + Mount and support iPads used with Tulip.

    + Serve as the main contact for Tulip support and troubleshoot connectivity issues.

    + Update dashboards and build new Tulip apps using low-code/no-code tools (training provided).

    Key Metrics

    + Customer satisfaction survey results

    + SLA compliance

    + Incident response and resolution times

    + Ticket aging and closure rates

    + Participation in automation and Kaizen projects

    Required Skills

    + Windows 11 support

    + Printer troubleshooting and maintenance

    + Imaging and deployment experience

    + Active Directory

    + Apple iPad and AV equipment support

    + Excellent customer service and communication

    + Ability to work independently and solve problems proactively

    Preferred Experience

    + Manufacturing or plant floor IT support

    + Automation systems understanding

    + ServiceNow ticketing

    + JAMF and MCM platforms

    Pay and Benefits

    The pay range for this position is $32.00 - $37.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Greensburg,IN.

     

    Application Deadline

     

    This position is anticipated to close on Oct 23, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.