• Desktop Adminstrator

    TEKsystems (Westlake, OH)


    Desktop Support Administrator

     

    Onsite, Westlake, OH

     

    Technical Skill

     

    + IT Support

    + Printers

    + Computers

    + Imaging / Deployment

    + SCCM

    + Windows

    + Ticketing

    + Active Directory

    Description

    Our client was just acquired and now hiring a Desktop Support Administrator to join the team. In this role you will work in a team environment to assist internal corporate employees. You will take escalated calls and provide tier 2-3 support.

    Duties

    + Handle printers/MFDs and configure new computers.

    + Deploy devices to new users on both Windows and Mac assets.

    + Utilize ServiceNow as a ticketing system to support hardware and software issues.

    + Work within Office 365 and SCCM.

    + Some logistics work to ship new devices and receive old devices to meet hardware vendor deadline.

    + After deadline deploy devices to new users for a continuous refresh,.

    + Image and load applications to devices with little training.

    + Follow a checklist/instructions and identify applications that need to be added outside of the standard applications.

    + After desktops are deployed, package and ship the device.

    + Timely responses for incident tickets regarding Microsoft Windows, business applications, and hardware problems.

    + Set up hardware, install and configure software and drivers

    + Maintain and repair computer equipment or peripheral devices.

    + Work in a team of 4 to resolve infrastructure issues.

    Qualifications

    + IT Education or certifications are nice to have, but not required.

    + Bachelor’s degree in Information Systems, Computer Science, or a related field is preferred.

    + High school diploma is required.

     

    Start Date & Interviews

     

    + Interviews October 14-24

    + Start Date: November 3

    Pay and Benefits

    The pay range for this position is $15.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in WESTLAKE,OH.

     

    Application Deadline

     

    This position is anticipated to close on Oct 12, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.