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Job Title: Logistics Specialist

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution, communication through email and telephone with staff, independent contractors, and pickup and delivery contacts, as well as maintaining accurate data in each order tracked in CRM.

Responsibilities

+ Manage execution of customer orders, ensuring timely coordination and scheduling of pickup and delivery of customer vehicles while following customer instructions precisely.

+ Ensure orders are efficiently executed by linking multiple orders and oversee the accurate and timely completion of additional services such as vehicle detailing, titling/registration, and vehicle placement into storage.

+ Communicate timely by email, telephone, and CRM with staff, independent contractors, and pickup and delivery contacts, escalating issues to management as appropriate.

+ Update CRM activities and notes promptly, maintaining accurate data after each telephone call and email communication, including uploading photos and scanned documents.

+ Ensure compliance with company policies and procedures, as well as adherence to applicable DOT regulations and Federal, State, and Local laws.

+ In the manager's absence or through manager's direction, calculate and offer flat fees on orders by emailing the bid sheet to all independent contractors.

+ Manage the storage facility (where applicable), including daily management of vehicle numbers in and out of the storage facility to customers, detail shops, and repair shops using VIN and order verifications.

+ Check vehicles in and out, review vehicles for damage and issues, take inventory of any items left in vehicles, and move vehicles in and out of the lot.

+ Account for all cars on the lot and ensure vehicles are starting, communicating issues to headquarters for resolution before they are reactivated.

Essential Skills

+ High School Diploma

+ Ability to learn and utilize all systems and equipment, including updates/upgrades.

+ Outstanding customer service skills with the ability to keep customers informed.

+ Effective time management skills and ability to follow through to completion.

+ Confidence, assertiveness, and decisiveness with responsibility and accountability for position requirements.

+ Advanced computer skills, including strong Microsoft Office Excel, data entry, and CRM experience.

+ Strong communication skills, both written and verbal.

Additional Skills & Qualifications

+ Six months of customer service experience; inventory experience is a plus.

+ Comfortable working in a fast-paced office environment while multi-tasking and being detail-oriented.

+ Experience in managing several concurrent projects with high attention to detail and accuracy.

+ Enjoy being part of a cooperative and considerate team.

+ Typing proficiency with a minimum score of 37 words per minute.

+ Experience in dispatch, inbound/outbound calls, customer support, logistics, scheduling, and coordinating.

Work Environment

This position is on-site, located in Las Vegas, NV. The work schedule is Monday through Friday, 8 AM to 5 PM. The office environment is fast-paced, and employees are expected to be comfortable communicating with independent contractors and serving as the main point of contact. The company offers opportunities for growth within a women-owned business, with 11 different departments available for career advancement.

Job Type & Location

This is a Contract to Hire position based out of North Las Vegas, NV.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 23, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.