• Lead Field Service Technician - Access Controls

    Honeywell (Albany, NY)


    As a **Sr Field Service Technician - Access Controls** here at Honeywell, you will play a critical role in providing advanced technical support and service for our access control systems. You will ensure the successful installation, maintenance, and troubleshooting of these systems, contributing to the safety and security of our clients' facilities.

     

    You will report directly to our Field Service Manager and you’ll work out of our Albany, NY location.

     

    In this role, you will impact the efficiency and reliability of our access control solutions, ensuring that our customers receive top-notch service and support. Your expertise will help drive customer satisfaction and enhance the overall performance of our systems.

    KEY RESPONSIBILITIES

    + Install, maintain, and troubleshoot access control systems for various clients.

    + Provide technical support and guidance to customers and field service teams.

    + Collaborate with cross-functional teams to ensure timely service delivery and customer satisfaction.

    YOU MUST HAVE

    + Minimum of 5 years of experience in field service or technical support roles related to access control systems.

    + Strong technical knowledge of access control technologies and systems.

    + Proficiency in troubleshooting and resolving technical issues related to access control.

    + Experience with installation and configuration of access control hardware and software.

    + Experience in SQL Databases such as scripting and running reports.

    + Experience with windows servers to configure and/or load software for the purpose of upgrading EBI’s (Enterprise Building Integrator) and security software.

    WE VALUE

    + Bachelor's degree in Engineering or a related field; relevant certifications are a plus.

    + Experience in customer service and field operations.

    + Ability to work independently and as part of a team, with a strong focus on customer satisfaction.

    BENEFITS OF WORKING FOR HONEYWELL

    In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

     

    The annual base salary range for this position is $ 66,400 - $83,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

    ABOUT HONEYWELL

    Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)

    THE BUSINESS UNIT

    The Mechanical Systems business stands as a beacon of innovation and precision. Our dedicated team plays a pivotal role in advancing aerospace technology, with a focus on key areas such as actuation solutions, lighting, wheels and brakes, thermal barrier coatings, and a variety of critical engine components. Whether it's enabling precise control through advanced actuation solutions, illuminating the skies with cutting-edge lighting systems, enhancing aircraft safety through reliable wheels and brakes, maximizing engine efficiency through thermal barrier coatings, or making it possible to design new more sustainable aircraft engines, our Mechanical Systems experts are at the forefront of driving excellence. Together, we are committed to shaping the future of aviation by pushing the boundaries of what's possible and delivering solutions that redefine the industry's standards.

     

    Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

     

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.