"Alerted.org

Job Description

Job Description:

The Technical Product Owner (TPO) plays a critical role in aligning business goals with technical execution, ensuring the successful delivery of high-quality software products. This is not a project management or administrative Scrum Master position. This role is deeply technical, requiring a background in software engineering, solution architecture, or technical systems analysis. The ideal candidate can engage confidently with developers, understand system integrations, and make informed decisions that balance technical feasibility with business value. The TPO will work in close partnership with Product Managers, Technical Solutions Analysts, and the broader Product & Engineering teams to translate strategic roadmaps into actionable engineering deliverables. Strong communication, documentation, and attention to detail are essential, as this role bridges the gap between product vision and hands-on software delivery.

This position reports to the SVP of Engineering and is based in our Las Vegas, NV headquarters. Strong remote candidates will also be considered; occasional travel to Las Vegas may be required.

Responsibilities:

• Manages and prioritizes the product backlog, balancing business needs with engineering capacity and technical dependencies.

• Determines and tracks utilization of engineering capacity to support predictable sprint planning and delivery.

• Coordinates cross-functional discovery efforts for technical initiatives.

• Authors detailed user stories and acceptance criteria, ensuring clarity and completeness for development and QA teams.

• Leads user story refinement sessions, ensuring stories are fully understood and ready for sprint planning.

• Accepts user story delivery based on acceptance criteria and functional validation.

• Owns sprint planning, determining sprint scope and coordinating engineering and QA activities.

• Leads sprint execution and all Scrum ceremonies (daily standups, sprint reviews, demos, retrospectives, release planning) for a team of software and QA engineers.

• Reports on IT delivery performance, including metrics for defects, enhancements, and key initiatives.

• Maintains clear documentation of sprint backlog, sprint progress, and releases for cross-functional visibility.

• Partners with software engineers to ensure solutions are technically feasible, scalable, and aligned with architectural standards.

• Supports user acceptance testing and coordinates release process to ensure quality product delivery.

• Analyzes sprint and delivery data to identify trends, risks, and opportunities for improvement.

• Helps drive continuous improvement of Agile delivery processes, tools, and team collaboration practices.

• Performs other duties or tasks as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, related technical field, or equivalent experience.

• 5+ years of experience in Agile software development environments with direct involvement in software engineering, system design, or technical product ownership.

• Strong understanding of software architectures, APIs, databases, and system integrations.

• Demonstrated ability to communicate complex technical concepts clearly to both technical and non-technical audiences.

• Proven experience managing product backlogs, sprint planning, and Agile delivery using JIRA or similar tools.

• Exceptional documentation skills and attention to detail, with the ability to maintain clarity and traceability across requirements and delivery artifacts.

• Strong partnership and interpersonal skills — able to work seamlessly with Product Managers, Engineers, QA, and other business stakeholders at all levels in the organization.

• Highly self-motivated, organized, and able to drive work forward in a fast-paced environment • Previous software engineering experience using .NET, REST APIs, SQL Server, and/or modern front-end frameworks (e.g., React, Angular).

• Experience working with combined onshore and offshore development and QA teams.

• Familiarity with navigating UI/UX review tools (e.g., Figma) and utilizing process mapping tools (e.g., Lucidchart).

• CSPO or equivalent Agile Product Owner certification.