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Job Description

This role leads the mobile device management (MDM) strategy and operations across a large K–12 technology environment, overseeing a fleet of ~160,000 devices (including 60–70K iPads and a smaller set of Chromebooks). The Senior Manager will guide a team of three technicians, drive cleanup and inventory accuracy initiatives, and ensure secure, efficient, and scalable device management across Windows, Apple, and Chrome platforms.

Key Responsibilities:

Lead and mentor a team of 3 mobile device technicians, including performance management and professional development.

Oversee deployment, configuration, and lifecycle management of devices across Windows, iOS/macOS (Mosyle preferred), and Chrome platforms.

Manage Google Admin and Intune environments; JAMF experience is acceptable but Mosyle is preferred.

Drive cleanup projects focused on legacy data and improving inventory accuracy.

Ensure fleet readiness for assessments and progress monitoring.

Maintain robust asset tracking and documentation systems.

Collaborate with vendors and manage service agreements to ensure high-quality support.

Enforce device security policies and ensure compliance with FERPA, COPPA, and other relevant standards.

Promote ITIL Foundation v4 principles across team operations and culture.

Communicate effectively with cross-functional teams and non-technical stakeholders.

Pay Rate: $50-57/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

3–5 years of progressive experience in mobile device management, ideally in K–12 or similar environments.

Strong leadership and team management experience.

Hands-on expertise with Intune, Mosyle, Google Admin, and asset tracking systems.

Familiarity with Windows, iOS/macOS, Android, and Chrome OS platforms.

Experience managing large device fleets and resolving technical issues.

Strong organizational and project management skills.

Excellent communication and problem-solving abilities.

ITIL Foundation v4 certification or strong alignment with ITIL practices.