• Salesforce Business Analyst

    Insight Global (Woonsocket, RI)


    Job Description

    We are seeking a dynamic and driven Business Analyst to join our team in building a clinically integrated Care Management platform using Salesforce Health Cloud. In this high-impact role, you will work closely with clinical, operational, and technical stakeholders to gather and document business requirements, translating complex healthcare workflows into scalable solutions. Your day will involve crafting user stories, process flows, and acceptance criteria to guide development teams, while actively supporting sprint planning, backlog grooming, and user acceptance testing sessions. You’ll manage dependencies across internal and external teams, contribute to change management and training initiatives to ensure successful platform adoption, and continuously evaluate performance to recommend enhancements that improve health outcomes and accelerate interoperability.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 7+ years of experience as a Business Analyst in healthcare or digital health

    • Hands-on experience with Salesforce Health Cloud.

    • Familiarity with Agile/Scrum methodologies and tools like Rally, Jira, or Azure DevOps.

    • Ability to interpret data models, APIs, and system integrations.

    • Proficiency in creating wireframes, process maps, and documentation using tools like Lucidchart, Miro, or Visio. • Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant).

    • Experience in Care Management, Population Health, or Value-Based Care programs.

    • Background in clinical operations, nursing, or public health is a plus.