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Job Description

This role involves providing on-site service and technical support for advanced semiconductor manufacturing equipment at customer facilities. Responsibilities include hands-on maintenance, troubleshooting, and operational support, as well as executing both preventative and corrective maintenance tasks. The position requires strong communication skills to serve as a liaison between the customer and internal technical and logistics teams across global locations.

Based at a customer site with up to 25% travel for training, installations, and service support at other locations.

Flexibility to work various shifts, including overtime, on-call, holidays, and weekends as needed.

Adherence to all customer and company safety protocols.

Ability to work in physically demanding environments for extended periods.

Willingness to travel or adjust schedules on short notice.

Strong customer service orientation and professional demeanor.

Support equipment installation and removal activities.

Complete assigned tasks efficiently and on schedule.

Use internal systems for documentation, parts lookup, and procedure access with minimal guidance.

Demonstrate initiative in learning and improving technical knowledge and service skills.

Apply basic diagnostic methods and follow technical documentation.

Capable of working independently or collaboratively in a high-performance environment.

This role can pay $80 - $120k dependent on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

3-5 years of experience supporting the sustaining, preventative and corrective maintenance of semiconductor equipment.

Strong understanding of Vacuum, Gas Delivery, and Heating sub systems.

Ability to travel ~10-25% of the role for training or support of other locations. AAS or BS in a electro/mechanical or related technical field

Direct experience supporting diffusion equipment.