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Job Description

As a Business Analyst, you will collaborate with internal teams to analyze business challenges, gather and document requirements, and support the delivery of effective digital solutions. You’ll work cross-functionally to ensure stakeholder expectations are met and measure the impact of deliverables.

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Key Responsibilities

• Facilitate requirements gathering with stakeholders and cross-functional teams.

• Develop user stories, process flows, and delivery plans.

• Collaborate with IT and development teams to validate specifications.

• Support UX and QA teams with prototypes, demos, and test scenarios.

• Present requirements and support agile iterations.

• Mentor junior analysts and contribute to documentation and change management.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor’s degree.

• 3+ years in digital or software business analysis (B2B preferred).

o Skills in Power BI, SQL, Python, and data modeling.

o Experience in product lifecycle, UX/CX collaboration, and digital channels (web, mobile, apps).

• Strong understanding of SDLC, product management, and requirement documentation.

• Excellent communication and stakeholder engagement skills.

o Ability to present difficult concepts to an audience in easy-to-understand language and slides. • Experience with global platforms (multi-language/currency).

• Familiarity with scanning/mobility solutions.

• Experience with Jira, Confluence, and change management planning.