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Job Overview

We at Fairview are looking for a dedicated Team Coordinator to join the hard working team at the Riverside M Helath Fairview Clinic in Minneapolis, MN.

This position was approved for 80 hours, and we believe the hours will be Monday - Thursday 9:00 am to 5:30 pm, Friday 8:30 am to 5:00 pm

The Riverside location has a diverse patient population and is one of the smaller clinics our system. It is a close knit staff with providers who focus on staff education. M Health Fairview - Riverside Clinic currently has 8 providers and sees patients from infant to adult. M Health Fairview, we want to support your growth, honor your strengths and feel empowered to make a difference in the lives of others.

As an integral member of the primary care team, the team coordinator contributes to overall quality of care and patient experience through performing high-level functions to support the needs of the healthcare team and patients/support network. We have TC's partner with all members of the team to ensure patients needs are optimally addressed. They will deliver direct support to patients on the coordination of medical information requests and updates, as well as referrals and appointment scheduling. The TC will use a variety of communication tools and systems in their work to support patients and their care team. Additionally, we ask the TC's to maintain complete, timely and accurate documentation for each patient. They will also continually look for opportunities we can improve processes and workflow.

+ Performs telephone & MyChart message support & follow-up communication in a timely and professional fashion; uses communication systems for both routine & emergency transactions

+ Schedules, reschedules & maintains patient appointments & supports clinic leadership in schedule management

+ Partners collaboratively with the patients care team to address patient needs

+ Find opportunities for improvement in workflow & participate in clinic and system meetings

Required Qualifications

+ Successful completion of formal medical training program such as MA, HUC, NA or Medical Secretary, or min. of 1 year comparable experience in a healthcare setting

Preferred Qualifications

+ 2 or more years’ experience working in a medical setting

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status