• NOC Analyst

    IT Veterans (Beltsville, MD)


    NOC Analyst Beltsville, MD · Information Technology Apply Now

     

    NOC Analyst

     

    Beltsville, MD

     

    IT Veterans is seeking a Network Operations Center (NOC) Analyst to join our team. The NOC Analyst ensures the availability, performance, and reliability of enterprise IT networks and systems while leveraging advanced monitoring tools to detect and resolve issues quickly. You must have a TS/SCI clearance.

    Key Responsibilities:

    + Monitor network, server, and application performance in real time using tools such as Splunk and Trellix.

    + Identify, troubleshoot, and escalate network, system, or application issues to appropriate teams.

    + Respond to alerts and incidents to minimize downtime and maintain service level agreements (SLAs).

    + Perform routine maintenance, patching, and system updates as required.

    + Document issues, resolutions, and performance trends in tracking systems.

    + Collaborate with cross-functional teams to support infrastructure and operational improvements.

    Required Skills & Experience:

    + Experience in network monitoring, server administration, or IT operations.

    + Familiarity with network infrastructure (routers, switches, firewalls) and server hardware/software.

    + Proficiency in using monitoring tools such as Splunk and Trellix to track system performance and operational health.

    + Strong troubleshooting, analytical, and problem-solving skills.

    + Excellent communication and documentation skills.

    + TS/SCI clearance

    Preferred Qualifications:

    + Industry certifications such as CompTIA Network+, CCNA, ITIL Foundation, or equivalent.

    + Experience in a 24/7 NOC or IT operations environment.

    + Understanding of cloud technologies (AWS, Azure) and virtualization is a plus.

     

    At IT Veterans LLC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success.