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Working Title:

MnSCU Academic Professional 2 - Student Success Coach

Institution:

Normandale Community College

Classification Title:

MnSCU Academic Professional 2

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Bloomington

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$25.67 - $37.26

**_We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong._** We actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.

NOTICE OF VACANCY

Student Success Coach

Classification: MnSCU Academic Professional 2

Unlimited, Full-time

8:00 AM to 4:30 PM (Monday – Friday)

*A flexible work schedule may be approved with up to two days remote work per week

Salary Range: Hourly from $25.67 to $37.26; Annually from $53,599 to $77,799* _Salary placement is dependent on education and experience_

*This position is funded by the U.S. Department of Education and is contingent upon the approval and continued receipt of sufficient funds.

*This vacancy may be used to fill up to two positions.

The vacancy is posted on-line from Friday, October 10, 2025 to Monday, October 20, 2025

THE POSITION AND THE DEPARTMENT

The TRIO Student Support Services Success Coach at Normandale Community College serves as a member of a professional team providing comprehensive and proactive academic, financial, career, and transfer advising services to increase persistence, completion and transfer success for students who are first-generation, low-income, and/or have a disability.  More specifically, this position will focus on advising and programming targeted for TRIO SSS students studying in the fields of Science, Technology, Engineering and Mathematics (STEM) and the health sciences in compliance with a new TRIO SSS/ STEM and health sciences grant. TRIO SSS/ STEM and health science programming will include designing and implementing academic workshops, facilitating “tech talks”, organizing and chaperoning student visits to four-year institutions and various industries in the STEM and health science fields. The TRIO SSS Student Success Coach maintains a caseload of assigned participants and delivers consistent monitoring, evaluating, and reporting on participants' academic progress. Work of the TRIO Student Support Services Success Coach contributes to and serves as a model for eliminating educational equity gaps and developing a more culturally competent, service-oriented institutional culture. TRIO SSS Student Success Coaches work collaboratively with student affairs departments, faculty and administration to meet the strategic goals of the department, division and institution.

This position will actively advance the college’s strategic goals, including to achieve equity in educational outcomes and to support a culturally responsive and service-oriented culture, through individual and departmental efforts.

YOUR QUALIFICATIONS

_Essential:_

+ Bachelor’s Degree

+ One year of full-time experience working with traditionally underrepresented populations providing culturally responsive support to students of color, first-generation students, and/or low-income students.

Other Knowledge, Skills and Abilities (KSAs) that will be interviewed for

+ Demonstrated intercultural competency sufficient to successfully interact, communicate, and establish ongoing professional relationship with students and family, or other support relations, from diverse and traditionally underrepresented populations.

+ Strong written and oral communication skills, including ability to effectively communicate complex ideas or policies, presentation skills to effectively represent and promote the program and college.

+ Ability to set job priorities, use analytical reasoning, and determine alternatives to problems facing students

+ Experience working with a wide variety of student needs including referrals to internal and external resources.

+ Demonstrated ability to work collaboratively as part of a team.

+ Personal computing/technology skills; working knowledge of Microsoft Office software; experience with and comfort utilizing multiple types of technology to provide advising services, such as a CRM.

+ Ability to comply with federal TRIO SSS regulations and guidance.

_Preferred:_

+ Master’s degree in student affairs, higher education, or related field.

+ Three or more years professional experience working with students in higher education

+ Fluency in Somali, Arabic, Hmong or Spanish.

+ On-going professional development in intercultural competence and equity.

+ Experience teaching post secondary credit courses.

+ Demonstrated experience advising students in a science, health, or related-field (e.g. Biology, Public Health, Health Sciences, STEM education)

WHY NORMANDALE

Normandale (https://www.normandale.edu/) is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

GREAT BENEFITS PACKAGE

As an agency of the State of Minnesota, Normandale offers a comprehensive benefits package including low cost medical, dental, vision insurance, short- and long-term disability, generous vacation and sick leave, 11 paid holidays each year, employer paid life insurance, pre-tax flexible spending accounts, retirement plans, and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.

For information on benefits, visit SEGIP’s website SEGIP (https://mn.gov/mmb/segip/benefits/) . This position is also part of MAPE. The MAPE-2025-2027-Contract.pdf details many additional benefits provided.

For more information on retirement benefits, please view the retirement brochure (https://www.minnstate.edu/system/working/docs/Retirement\_Brochure.pdf) through MMB.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodations will be made to applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or [email protected] . Please indicate what assistance is needed.

_The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins._

_An offer for this position may be contingent upon the completion of a background check._

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

11-05-2025

Position End Date:

Open Date:

10-10-2025

Close Date:

10-21-2025

Posting Contact Name:

Philip Beran Ryan

Posting Contact Email:

[email protected]