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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director of HR Solutions is responsible for leading cross-functional project teams to develop and execute innovative talent strategies that drive business impact. As a business-facing internal consultant and talent leader, you will collaborate with business leaders, People Strategists, and HR Centers of Excellence (COE). You will drive the execution of assigned projects that contribute to Lumen’s cultural transformation objectives, including diversity, inclusion, and belonging initiatives. You will leverage agile methodologies, tailored to project needs, to ensure the successful execution of assigned projects. At Lumen, we’re not just transforming our systems – we’re transforming how people experience work. Join us in shaping a more agile, innovative and high-performing future.

Work Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

+ Lead multiple cross-functional teams to provide actionable insights to assist business leaders and People Strategists in identifying high-impact business problems with people-related root causes and develop and execute on strategies to impact organizational performance.

+ Serve as a strategic advisor to senior business leaders on navigating complex organizational change, transformation, and cultural evolution.

+ Design and implement change strategies that drive adoption and sustainment, ensuring alignment between business outcomes and people impacts.

+ Build trust and credibility through courageous leadership and business acumen, leveraging analytics to inform decision-making and influencing business and leadership decisions.

+ Collaborate closely with project sponsors, cross-functional teams, and assigned project owners to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.

+ Analyze, evaluate, and mitigate project risks, and provide inputs on project prioritization, leveraging the analytical ability to delve into details while also maintaining a broader business perspective.

+ Proactively engage and partner with HR Centers of Excellence (COEs) to identify, develop, and drive key transformational initiatives and programs.

+ Ensure on-time delivery of project updates, run effective project team meetings, and instill accountability throughout the project lifecycle.

+ Outline program risks and generate comprehensive reports for management and stakeholders.

+ Integrate employee engagement and experience strategies, along with Lumen’s cultural transformation objectives, into projects.

What We Look For in a Candidate

+ Bachelor's degree in HR or related field, or equivalent experience

+ 10+ years of progressive HR experience with expertise in several key areas of the field

+ 4+ years of direct or matrixed leadership experience.

+ Experience supporting transformation and people strategy within technology-driven organizations or sales/business development functions.

+ Proven ability to build strong relationships and influence senior leaders and executive stakeholders.

+ Strong executive presence and communication skills, with the ability to facilitate alignment across diverse stakeholder groups.

+ Demonstrated experience designing and implementing org design initiatives and talent strategies in a complex, matrixed environment.

+ Exceptional organizational skills and the ability to lead multiple high-priority projects simultaneously.

+ Agile mindset and strong project management skills.

+ Excellent time and process management skills.

+ Fosters a continuous improvement mindset.

+ Self-motivated and self-directed leadership attributes.

+ Demonstrated analytical and problem-solving skills.

+ High learning agility and ability to adapt to ambiguity and shifting priorities.

Preferred Qualifications:

+ Prior experience in project management

+ Prior experience in an agile work model

+ Professional certifications such as Prosci, CCMP, SPHR, SHRM-SCP, or Agile certifications (e.g., SAFe, Scrum Master).

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI

$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

\#LI-Remote

Requisition #: 340301

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10/14/2025