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Employment Type:

Full time

Shift:

Day Shift

Description:

Provides support and assistance to the adult hallway house/residential services resident counselors and participates as a treatment team member providing direct care services to adult clients and their children. Works with clients and their children on treatment plan goals through professional interventions and supportive guidance/assistance. Participates in the teaching, coaching, and directing of adult clients as they address recovery, parenting, relationships, self-sufficiency, and daily living skills issues. Regularly interacts with adult hallway house/residential services and outpatient clients and their children insuring their safety and security. Serves as a resource for resident counselor staff in matters related to the adult treatment programming. Communicates with supervisor on personnel and performance issues and to insure that programming is therapeutic, effective and efficiently provided. Insures that all necessary tasks are completed in a qualitative and timely manner.

ESSENTIAL FUNCTIONS** **:

Supports the philosophy and mission of House of Mercy insuring that it is visual in the operation and direction of the adult hallway house/residential services programs resident counselor staff. Communicates and promotes a strong commitment to the services provided by House of Mercy.

Effectively develops and nurtures rapport and therapeutic relationships with all clients, co-workers, families, internal and external customers.

Assures that the Resident Counselors follow through with their direct care responsibilities with emphasis on providing skill development education/coaching, developing rapport/relationship with clients, monitoring client activities, developing/enhancing client parenting skills, and observing client peer interactions. Intervenes when behaviors are inappropriate to ensure a safe environment.

Provides counseling services to clients and their children when/where the situation requires.

Serves as the initial contact person for addressing/resolving staff questions/concerns.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED** **:

Bachelor’s degree in social work or related human services discipline from an accredited four-year program, preferred.

CADC certified within eighteen (18) months of hire.

Heartsaver AED (Infant, Child and Adult) within four (4) months of hire.

Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.

Proof of completion of Mandatory Reporter abuse training specific to population served within 30 days of employment.

Medication Management certification to be completed within three (3) months of hire.

Understanding of medical terminology and communicate effectively with healthcare professionals.

Excellent communication skills

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran