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Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

The Visiting Nurse Association provides a range of home health care services to patients of all ages-- from infants to the elderly--in the comfort of their own homes. With services available in both Iowa and Illinois, we work with patients, families, physicians, and other community agencies to provide the care that you need in your home.

Want to learn more about MercyOne VNA Home Health Care? Click here: VNA Home Health Care | Quad Cities, IA & IL | Genesis Health System (https://www.genesishealth.com/a-z/vna/)

Join the MercyOne Family! We are looking to hire a Hospice Home Care Liaison

As a Hospice Home Care Liaison at MercyOne, you will be responsible for representing the Hospice's and VNA comprehensive services to community-based healthcare providers, patients and families and increasing revenue through admissions growth from both existing and new referral sources. Responsible for client concern resolution, interacting with Hospice and VNA staff to improve communication and increase understanding of referral source's needs and expectations. Establish and maintain communication internally and externally to optimize utilization of Hospice and Homecare services. Serves as a liaison between referral sources, Hospice Medical Director, Admission

Schedule:

+ Full time 40 hours a week

+ Day shift

General Requirements:

+ No Supervision: The job does not require the provision of guidance or supervision to

+ Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated

+ Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companie

Education:

+ Education:4 year college/university degree or equivalent experience

+ Field OF Study: Communications, Marketing, Sales, Public Relations, Nursing or Social Work

+ Special Training: Experience in sales/marketing Licensures/Registration Driver's License; Valid Auto insurance - Genesis minimum limits required

+ Experience: Less than 1 year experience required.

+ Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are often difficult or stressful in nature. Contact with others involves complex, detailed and often sensitive topics. The job requires a high degree of interpersonal skills to deal with a range of complicated problem situations. Interactions involve earning the trust of children and adolescents, as well as an ability to communicate with them in a clear

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran