• Credit Balance Refund Rep

    Catholic Health Initiatives (Chattanooga, TN)


    Job Summary and Responsibilities

    Expectations:

    •Conducts appropriate reviews using critical thinking skills to understand how to transfer payments

    •Reviews and posts payments and write-off/adjustments from insurance and patients

    •Identifies and researches unusual, complex or escalated issues

    •Documents all activities and findings in accordance with established policies and procedures

    •Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function

    •Establishes and maintains professional and effective relationships with peers and other stakeholders

    Job Requirements

    Minimum Qualifications:

    •High School Diploma or GED equivalent

    •Knowledge of general concepts and practices that relate to the healthcare field, debits and credits, clinic operations, regulatory/reporting requirements, operation and application of automated systems, and government/commercial insurance reimbursement terms

    •Excellent customer service, attention to detail, critical thinking, and the ability to maintain confidentiality of medical records, troubleshooting

    •Ability to understand and apply detailed billing requirements and cash posting processes and effectively prioritize

    Preferred Qualifications:

    •One to three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities

    •Graduation from a post-high school program in medical billing or other business-related field

     

    Where You'll Work

     

    CHI Memorial Mountain Management Services

     

    CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

     

    We care about our employees’ well-being and offer benefits that complement work/life balance.

    We offer the following benefits to support you and your family:

    Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs

     

    Employee Assistance Program (EAP) for you and your family

     

    Health/Dental/Vision Insurance

     

    Flexible spending accounts

     

    Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

     

    Adoption Assistance

     

    Paid Time Off (PTO)

     

    Tuition Assistance for career growth and development

     

    Matching Retirement Programs

     

    Wellness Program

     

    If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!

    Pay Range

    $15.67 - $22.14 /hour

     

    We are an equal opportunity/affirmative action employer.