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Wireless Network Technician

Phoenix, Arizona

Onsite

Contract

$30/hr - $35/hr

Job Description

We are seeking a Wireless Network Technician to manage, maintain, and optimize the wireless infrastructure across a large multi-floor office environment. This role ensures stable, secure, and high-performing Wi-Fi connectivity that supports critical applications such as Microsoft Teams, VoIP systems, and high-bandwidth data services.

The technician will be responsible for monitoring wireless performance, resolving end-user connectivity issues, performing upgrades, and collaborating with the IT Network Engineering team to maintain consistent and reliable wireless coverage throughout the building.

Key Responsibilities

+ Monitor and maintain wireless network performance across all floors and access points.

+ Configure, troubleshoot, and optimize Cisco Wireless LAN Controllers (9800 series) and Cisco access points.

+ Diagnose and resolve connectivity issues affecting end users, including Microsoft Teams and VoIP call quality.

+ Conduct regular RF surveys and spectrum analysis to detect interference and improve coverage.

+ Manage SSIDs, VLANs, and wireless security policies for both internal and guest networks.

+ Maintain up-to-date documentation of network topology, device inventory, and configuration changes.

+ Collaborate with IT teams on firmware updates, patches, and capacity improvements.

+ Support new access point installations, cabling, and network switch configuration when required.

+ Respond promptly to service tickets and provide technical support to users.

+ Ensure adherence to security standards including WPA2/WPA3 encryption, 802.1X authentication, and NAC policies.

Required Qualifications

+ Associate degree in Information Technology, Networking, or a related field, or equivalent experience.

+ At least two years of experience supporting enterprise-level wireless environments.

+ Hands-on experience with Cisco WLCs (9800 series) and preferably Cisco DNA Center.

+ Strong understanding of RF fundamentals, channel planning, and spectrum management.

+ Familiarity with network monitoring tools such as Cisco Catalyst Center, Ekahau, NetSpot, or Cisco Prime.

+ Ability to interpret network diagrams and building floorplans.

+ Strong troubleshooting and problem-solving abilities with minimal supervision.

+ Excellent written and verbal communication skills and attention to detail in documentation.

Preferred Certifications

+ Cisco Certified Network Associate (CCNA) or CCNP Enterprise Wireless

+ Certified Wireless Network Administrator (CWNA)

+ CompTIA Network+ or Security **Physical Requirements**

+ Ability to lift up to 50 pounds for tasks such as access point installation or cable management.

+ Comfortable walking long distances as part of site surveys or equipment maintenance.

You will receive the following benefits:

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Isabella Sweet

Specialization:

+ Wireless - Network Eng & Ops