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Description

We are seeking a stellar Senior program manager with operational experience in internet service provider/telecom obligations to join the Global Service Compliance team supporting Amazon’s Project Kuiper. Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

Kuiper Global Service Compliance (GSC) is seeking a dynamic, organized, and experienced Program Manager to guide and inform specific communications service compliance obligation workstreams. You are responsible for managing complex compliance programs, from planning through to execution, continuously surveilling the Kuiper business strategy and regulatory environment to plan and respond to change across one or more domains. Your role is focused primarily on revenue reporting and financial impacts.

You collaborate with business and technical teams to deliver world-class compliance solutions that are highly scalable, secure, and flexible while maintaining a strong organizational focus. You work with stakeholders and multiple business teams to identify, define, and iterate solutions for 1 or more compliance domains. You are a deep subject matter in your assigned compliance workstreams and will be the face of the workstream to external stakeholders. You create dynamic plans and monitor performance and evolution of the workstream as the Kuiper business expands and changes, reporting successes, risks, and program status internally (within GSC) and externally (across Kuiper) as appropriate. You tailor your communications to specific audiences, communicating clearly and concisely to business, technical, business partner, and leadership audiences.

As a GSC PM, you oversee the compliance program approach, implementation, and optimization for 1or more workstreams, while championing program management best practices across the GSC organization.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

This position may be based in Bellevue, WA, or Arlington, VA, Earth. Some travel, domestic and international, may be required. No intergalactic travel is yet required.

Key job responsibilities

• Develop and implement comprehensive compliance workstream strategies aligned with Kuiper's global service expansion goals and objectives. This involves defining workstream scope, establishing measurable KPIs, and creating mechanisms to monitor compliance performance and efficiency.

• Own ongoing prioritization, resourcing and development of GSC's strategy and plan for assigned compliance workstreams as assigned. Monitor and plan for change against the Kuiper Business strategy and the regulatory landscape to scope and implement change. Anticipate and react to feedback/engagement in collaboration with GSC's execution teams to drive operational improvements.

• Plan GSC's roadmap and mechanism structure to ensure growth scales globally by leveraging foundational frameworks and automation.

• Be a subject matter expert and central point of contact for internal and cross-functional stakeholders to accelerate deliverables. This includes providing guidance and expertise to support GSC teams and stakeholders to unblock paths forward in their deliverables across assigned compliance workstreams.

• Own administrative functions for internal coordination, including function-based calendar management, workspace accesses, creation and maintenance of knowledge artifacts and support onboarding and training of personnel.

A day in the life

• You handle complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed.

• You manage the plan and strategy of assigned compliance workstreams with deep subject matter expertise, requiring interfacing with external stakeholders.

• You communicate effectively with Directors and VPs, encouraging constructive dialogue and harmonize discordant views. You coordinate the resolution of contentious issues (build consensus). You partner effectively with customers, stakeholders, and engineering teams.

• Your program management practices set standards for others, defining clear goals and identifying risks before they become roadblocks.

• You are a simplifier, improving organizational efficiency by standardizing processes, eliminating unnecessary processes, and delivering automation.

• You actively participate in organizational development and mentor others.

Basic Qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.