"Alerted.org

Position Title:TRIO Student Support Services Assistant Director

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Preferred Qualifications:Experience managing advising or case management caseloads, preferably in a student-focused or educational setting.

Demonstrated experience providing supervision and guidance to individuals.

Experience in student affairs or a related educational support setting.

Demonstrated ability to plan and manage events, preferably in an educational setting.

Job Description:

Are you passionate about creating meaningful experiences that support student growth and development? Are you looking for a role where your work directly supports student achievement?

If so, the Dean of Students Office is currently seeking applicants for a TRIO Student Support Services Assistant Director! This position will be classified as a Student Services Specialist II.

What You'll Do:

+ Tutoring & Academic Support: Coordinate tutoring services, supervise and train tutors, facilitate budgets, and deliver college success workshops.

+ Student Case Management: Provide individualized academic coaching and counseling, monitor progress, and lead retention efforts for program participants.

+ Data & Assessment: Maintain federal grant database, ensure accurate documentation, and support program evaluation and reporting.

+ Financial Literacy: Develop and lead financial literacy programming, assist with managing TRIO Grant Aid distribution, and advise on financial aid-related issues.

+ Additional Duties: Represent office on committees and perform other tasks as assigned.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

About TRIO Student Support Services at Iowa State University:

TRIO Student Support Services at Iowa State University serves 250 low-income, first-generation students and/or students with disabilities each year with the goal of increasing persistence and graduation rates of these students. TRIO Student Support Services is funded by the U.S. Department of Education. TRIO Student Support Services is a program that provides a variety of individualized services to our participants. We also develop initiatives and programming that are customized to the needs of our target population. Our students develop academic, social, and professional skills that contribute to a holistic educational experience at ISU and remain transferrable beyond graduation.

Level Guidelines• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems• Responds to a broad range of inquiries and requests• May provide training and/or direction to lower-level staff• May lead projects of moderate scope and complexity• Provides guidance to students

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: October 10, 2025

Posting Close Date:October 23, 2025

Job Requisition Number:R17867

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.