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Ops Design Training Specialist - WEL

Posting Begin Date: 2025/10/10

Posting End Date: 2025/10/20

Category: Training

Work Type: Full Time

Remote: Flexible Hybrid

Minimum Salary: 27.12

Maximum Salary: 27.70

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

Applications will be accepted through 4:59 PM MST on the posting end date.

Self-Reliance has an exciting opportunity for a flexible, creative individual who enjoys implementing change to join the Statewide Training Team for the Idaho Benefits programs as anOps Design Training Specialist. This position will collaborate with the team to redesign our curricula, incorporating adult learning theory and more modern training methods. In addition to supporting virtual classroom training, this position will also create video demonstrations, stand-alone eLearnings, and statewide webinars to support automation and process updates. We are seeking applicants who are team players capable of managing multiple shifting priorities. This position requires strong communication skills, and the ability to receive feedback with a positive attitude.

This is a statewide position and will report to their nearest DHW location.

This position may be eligible for limited telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

BENEFITS:

We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

+ 11 paid holidays

+ Generous vacation and sick leave accrual beginning as soon as you start

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)

+ PERSI Choice 401(k)

+ Deferred compensation plan

+ Life insurance

+ Short and long-term disability insurance

+ Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Wellness programs

+ Employee Assistance Program (EAP)

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

+ Create original training material and coursework and update existing materials using a variety of methods, software platforms, and media.

+ Apply industry standards and best practices during design, development, and presentation of training solutions.

+ Collaborate across multiple teams to determine requirements for training courses.

+ Analyze and assess training needs, establish objectives, and recommend and design appropriate solutions.

+ Facilitate courses and group discussions during training sessions.

+ Participate in peer reviews and provide constructive feedback for teammates' deliverables.

+ Participate in peer reviews and incorporate feedback from the Statewide Training Team and other Ops Design teams.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

+ Good knowledge of training theory. Typically gained by successful completion of college degree core requirements (to include 400 level coursework) in the area of instructional technology or a very closely aligned program providing a strong theory base in the field of training and development; OR approximately two years of experience actually providing training AND completion of approximately 40 hours of trainer development coursework or workshops covering the specifics of trainer development including: adult learning theory; training needs assessment; development of training objectives; course or curriculum design; presentation skills and training evaluation techniques.

+ Experience performing needs assessments, developing training objectives, designing and developing coursework and evaluating the training. Typically gained by demonstrating experience developing more than a singular type of training.

+ Experience presenting training to adult groups in structured learning situations. Typically gained by completion of core requirements for a degree in instructional technology or its equivalent AND a minimum of 40 hours of instruction presenting training to adults; OR through actual experience presenting approximately 100 hours or more of training to adult (18 years plus) groups in structured learning situations.

+ Experience using a variety of training methods. Typically gained by experience using at least THREE different training methods or strategies such as role play or lecture in the instructional environment.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

+ Experience designing, testing, and launching eLearning modules in learning management systems and/or SharePoint Online from Adobe Captivate, Camtasia, and/or iSpring QuizMaker.Typically gained by completion of relevant coursework or at least one year of related work experience.

+ Experience using various graphic design, photo, and video editing software to create, edit, and present original training content. Typically gained by completion of relevant course work or at least one year of related work experience.

Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected]

PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.