• Agent Development Administrator

    CRST (Birmingham, AL)


    Description

    Ready to Drive Success?

     

    _Join CRST’s Asset-Light (Flatbed) Division as an Agent Development Administrator and play a vital role in supporting one of the most dynamic agent networks in transportation. If you’re organized, dependable, and take pride in keeping operations running smoothly, this role gives you the opportunity to make an impact every day._

    How You’ll Work

    + **Location** : Onsite (200 Republic St, Birmingham, AL 35214)

    + **Schedule** : Monday–Friday

    + **Compensation** : $19.50-$25.50 per hour. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.

    + **Benefits** : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

    About the Role

    CRST’s Asset-Light (Flatbed) Division is a fast-scaling, entrepreneurial unit within one of the nation’s leading transportation companies. We specialize in flatbed, dry van, and brokerage solutions, offering unmatched flexibility, speed, and service. Our model empowers employees to drive real impact—without the overhead of assets. We’re building a best-in-class team to expand our brokerage footprint in the Southeastern U.S. and deliver strategic growth in high-potential lanes and modes.

     

    As an Agent Development Administrator, you’ll support the operational backbone of CRST’s agent network. You’ll manage agent and carrier onboarding, coordinate permits, oversee reporting, and ensure all systems and workflows run efficiently. This role is ideal for someone who enjoys bringing order to complexity and collaborating across departments to get things done.

    What You’ll Do

    + Coordinate agent onboarding, carrier setup, and permit requests

    + Manage agent credentials, profiles, and system access

    + Compile and distribute weekly, monthly, and annual reports across the agent network

    + Create agent contracts, manage signatures, and request tool access

    + Deliver process training and ongoing administrative support

    + Share updates and operational guidance with the agent network

    + Provide backup support for peer workflows when needed

    What Great Looks Like

    + Dependable and detail-oriented with strong follow-through

    + Clear communicator who enjoys helping others succeed

    + Confident navigating systems and administrative workflows

    + Able to manage multiple priorities with professionalism and accuracy

    Qualifications

    Required

    + High school diploma or equivalent

    + Strong organizational and communication skills

    + Experience managing detailed workflows, documentation, and reporting

    Preferred

    + Associate degree or applicable work experience

    + Experience in logistics, transportation, or administrative support

    + Familiarity with CRM, reporting, or workflow tools

     

    Why CRST?

     

    CRST is celebrating 70 years of grit, growth, and forward momentum—a legacy built on resilience, dedication, and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships, and turning challenges into opportunities.

     

    We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.

    Core Values

    + Safety at the Core of All We Do

    + Integrity in Every Decision and Action

    + Commitment to the Success of Employees, Customers, Agents, Contractors and Communities

    Equal Opportunity Employer

    CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex or any other status protected by applicable federal, state or local laws.

     

    Let’s Build Something Great

     

    Apply today and help drive operational excellence across CRST’s growing agent network.

     

    Equal Opportunity Employer

     

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

     

    For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.