• Guest Services Associate - P/T

    City of Boca Raton (Boca Raton, FL)


    Guest Services Associate - P/T

     

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    Guest Services Associate - P/T

     

    Salary

     

    $16.47 - $20.00 Hourly

     

    Location

     

    Boca Raton, FL

     

    Job Type

     

    Part-Time

     

    Job Number

     

    04356-01

     

    Department

     

    Recreation Services

     

    Division

     

    Boca Raton Community Center 61/23121

     

    Opening Date

     

    10/10/2025

     

    Closing Date

     

    10/14/2025 11:59 PM Eastern

    FLSA

    Non-Exempt

     

    Bargaining Unit

     
     

    + Description

    + Benefits

    + Questions

     

    General Statement of Job

     

    Performs responsible clerical and customer service work undertaking a variety of tasks in a municipal office; does related work as required. Work is performed under regular supervision.

    Essential Functions

    + Provides quality customer service.

    + Relays accurate information to the public.

    + Acts as receptionist, answers telephone inquiries about routine procedures and policies. relays and dispatches messages as required.

    + Operates standard office machines, word processing, and data entry equipment.

    + Sells beach, boat, and dog park permits.

    + Reserves pavilions.

    + Completes class registrations.

    + Maintains files.

    + Maintains customer records.

    + Completes box office ticket sales transactions.

    + Assist with all front-of-house theatre operations including ushering, ticket-taking, and overseeing will call.

    + Collects fees and maintains cash drawer.

    + Promotes classes, events, and theatre performances.

    RELATED TASKS:

    + Prepares and checks forms, records, and applications for accuracy, completeness and conformity with established procedures.

    + Type's letters, invoices, reports and other material from rough drafts or verbal instructions.

    + Creates flyers, signs, and other promotional materials.

    + Completes research projects as needed.

    + Assists with special events.

    + Assists with room set-ups and breakdowns.

    + Performs related tasks as required.

     

    Knowledge, Skills and Abilities

    Knowledge of:

    + standard office practices, procedures, equipment, and clerical techniques

    + computer software, business English, spelling, and arithmetic

    Ability to:

    + make arithmetical calculations and file alphabetically

    + establish and maintain effective working relationships with associates and the general public

    + establish and maintain effective working relationships with associates and the general public

    Minimum and Preferred Qualifications

    + Any combination of education and experience equivalent to graduation from high school.

    + Two (2) years of customer service experience.

    + Two (2) years of experience with cash handling and Microsoft applications.

    SPECIAL REQUIREMENTS:

    + Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.

    POST-OFFER BACKGROUND REQUIREMENTS:

    The background check process for this position may include:

    + Criminal Background Check

    + Employment Verification

    + Reference Checks

    + Motor Vehicles Report (MVR) Check

    + Drug and Alcohol Screen

    SCHEDULE:

    + Up to 20-25 hours a week

    + Evening shifts, weekends and holidays as needed.

    LOCATION:

    + Sugar Sand Park Community Center

     

    The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

    CITY OF BOCA RATON - BENEFITS SUMMARY

    Part-Time Employees

     

    ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year

     

    PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment.

     

    MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.