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E-Commerce Analyst

Bedford, NH (http://maps.google.com/maps?q=6+Bedford+Farms+Drive+Bedford+NH+USA+03110)

Job Type

Full-time

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, includingGalbani® Italian cheeses and ricotta,Président® specialty cheeses and butters,Kraft® natural and grated cheeses,Breakstone’s® cottage cheese,Cracker Barrel®,Black Diamond® cheddar, andParmalat® milk. Our yogurt portfolio includessiggi’s®,Stonyfield Organic®,Brown Cow™,Oui®,Yoplait®,Go-Gurt®,:ratio®,Green Mountain Creamery®, andMountain High®, along with a growing family of ethnic favorites likeKaroun®,Gopi®, andArz®.

At Lactalis, we live by our core values—Ambition,Engagement, andSimplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about yourPASSION,yourSTORY, and how yourEXPERTISEcan help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring an E-Commerce Analyst based in Bedford, NH.

The E-Commerce Analyst will play a key role in driving data-informed decisions for Lactalis US Yogurt by managing e-commerce reporting and analytics and providing real-time insights into digital shelf performance. This role ensures that e-commerce initiatives align with company goals and key performance indicators (KPIs), while collaborating closely with the E-Commerce Reporting & Analytics Manager, omnichannel team members, and field sales teams. This position reports to the E-Commerce Content & Analytics Manager and offers exposure to cross-functional teams and high-visibility projects.

From your EXPERTISE to ours

Key responsibilities for this position include:

+ Regularly report on digital commerce performance, including data quality metrics, risks, opportunities, and key successes, to inform business decisions and optimize e-commerce initiatives.

+ Lead acquisition and integration of new data sources (content, digital shelf, marketing effectiveness, sales).

+ Partner with brokers, account teams, and other parties to acquire customer-level e-commerce data (omni-point of sale (POS), online category share).

+ Leverage Application Programming Interface (APIs) for automated data uploads.

+ Influence integration of new data sources into Lactalis US Yogurt (LUSY) systems and processes.

+ Contribute to centralized e-commerce sales and digital shelf scorecards.

+ Coordinate with vendors to create simple and effective processes to support Lactalis online sales initiatives across business units.

+ Participate in regular e-commerce discussions to share best practices, vendor issues, common challenges, case studies, etc. to leverage knowledge across Lactalis North America.

WORK CONDITIONS

+ Travel as needed to support business objectives.

+ Extended hours may be necessary depending on the project needs.

+ To fulfill these responsibilities, tools such as a computer and / or allowance(s) will be provided.

+ Reasonable accommodation may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

+ This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy (3 days in office, 2 days WFH).

From your STORY to ours

Qualified applicants will contribute the following:

+ Bachelor’s degree required; a major in Business Administration, Digital Media, or Data Analytics is preferred.

+ 2+ years of experience in e-commerce content management, digital marketing, or data analytics within a CPG or retail environment is preferred.

+ Familiarity with online retailer platforms such as Amazon, Walmart, or Instacart is a plus.

+ Proficiency in data analytics and reporting tools including Google Analytics, Excel, Power BI, and e-commerce dashboards.

+ Experience with syndicated data tools (e.g., IRI, Nielsen, HH Panel, Spins) is a plus.

+ Develop, analyze, and interpret data to produce effective sales reports that inform business decisions.

+ Plan, implement, and manage initiatives to execute the sales strategy successfully.

+ Understand customer needs, expectations, and financial drivers to develop strategic plans and move from transactional relationships to long-term partnerships.

+ Perform comprehensive business analysis to ensure accuracy, consistency, and integrity of data for financial, operational, and administrative reporting.

+ Analyze complex data and situations, identify causes and effects, and select the most relevant information to make informed decisions.

+ Set priorities and allocate time and resources efficiently to achieve objectives with structure and rigor.

+ Take a holistic and systematic approach to strategic issues, providing clear insight and vision for future opportunities.

+ Demonstrate curiosity and openness to new ideas, learning from the business environment to support growth and innovation.

+ Apply emotional intelligence to communicate effectively, empathize with others, manage challenges, and resolve conflicts constructively.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.