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Delivery Lead - Technology

Plano, Texas

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

LOB Description:

+ Looking for Project manager skills with strong Development/engineering background to manage Application governance and RISK/Audit related deliverables.

+ Responsible for application ownership with regard to audit, governance, and maintenance. Manages to timelines and has matrix management responsibility. Build positive give and take relationships with stakeholders. This will require the ability to prioritize, lead work efforts, interact with application leaders, and engage/influence Third Party stakeholders across the company.. This position will also be responsible for responding to audit/regulatory requests, as well as escalating and presenting issues to governance forums as it pertains to Third Party Business Continuity. In addition to this, the individual will be involved preparing the governance documents needed for the new initiatives and enhancements in collaboration with development/test leads, project managers and external vendor partners. This individual will develop and maintain strong relationships across Enterprise Resiliency, Global Procurement, Global Information Security, as well as FLU Third Party oversight programs.

Responsibilities:

+ Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)

+ Manages coordination of delivery and dependencies across multiple teams

+ Facilitates communication and collaboration across organizations to support the deliverable completion and timeline

+ Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule

+ Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements

+ Supports resource planning for delivery and execution

+ Ensures adherence with Enterprise Change Management standards

Required Qualifications:

+ 5 years of applicable experience

+ Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems

+ Detail-oriented and persistent, able to drive complicated tasks through to completion

+ Ability to work in a globally cross functional, collaborative team environment

+ Excellent interpersonal skills; positive attitude; team player; flexible

+ Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity

+ Keen attention to detail and strong sense of ownership and accountability for work

+ Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience

+ Must be a self-starter and have the ability to work with little to no supervision

+ Strong communication skills with ability to communicate well across many stakeholders and experience with senior leader communications.

+ Data driven analytical approach to drive business solutions across the enterprise.

+ Experience in managing multiple and often competing priorities in a fast-paced environment.

+ Proven experience in drafting communications and presentation materials intended for senior audiences and regulators.

+ Experience with complaint program elements, including complaint capture, resolution and/or thematic analysis processes

Desired Qualifications:

+ Knowledge of Infrastructure Technology programs and projects, Infrastructure delivery projects (servers, storage, network, etc.)

+ Experience with the Continuity Planning Tool (CPT), ARC and Data Restore process, and Third Party Testing process

+ Hands on experience in payment space, especially for the merchants.

+ Hands on experience working with Information Security to ensure vendor application vulnerability remediated

Skills:

+ Collaboration

+ Project Management

+ Result Orientation

+ Solution Delivery Process

+ Stakeholder Management

+ Analytical Thinking

+ Business Acumen

+ Financial Management

+ Influence

+ Risk Management

+ Agile Practices

+ Architecture

+ Data Management

+ Solution Design

+ Technical Strategy Development

**Minimum Education Requirement:** Bachelor’s degree in computer science or engineering or equivalent work experience.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.