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Senior Application Support Specialist

**Requisition ID:** 238659

**Salary Range:** 99,790.00 - 190,995.00

_Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience._

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

The GBME- Commodities,FX Options & Derivatives Technology team supports the Global Banking and Market Commodities business. This is an opportunity to work in the fast-moving and exciting world of Commodities Derivatives Trading. We are looking for an energetic and strategic thought leader with Commodities Trading & Technical background to join this dynamic team and take on a challenging and exciting role.

The Application Support Specialist will be responsible for pproviding responsive application level and back-end support of components and services for critical trading applications used by the Commodities Sales and Trading business, with emphasis on the Metals business. This will include support around production and non-production application deployments, application support and end of day batches.

You will be responsible for handling application-level issues on mission critical systems requiring same day resolution. Often, resolution determination requires interaction with other teams onsite and remotely. Considerable effort is placed into determining, developing and delivering procedures to protect production environments from unplanned outages.

You will also provide technical assistance to Front Office, Middle, and Back Office users, and implement automated procedures to solve complex problems. This can involve performing analysis on issues in support of solution development and facilitating dialogue with any other business and technical groups.

While your role will be with the Commodities technology group as a whole, a key component will be understanding and support of our metals business; your prior knowledge of the metals business will be heavily used.

We are looking for a results-oriented, creative, highly motivated individual with a curious mindset, strong business product and leadership skills, deliver excellence passionate for challenges and want to contribute to the success of the Bank.

What You’ll Do

+ Work closely with Sales, Traders in the commodities business, with your primary focus being the metals business.

+ Collaborate with the cross functional teams including engineering & development, business lines and other technology and product teams to build the right products with high quality, on time and within budget.

+ Perform analysis and understand business issues. Collaborate with technology teams to define meaningful solutions that simplify and improve business outcomes, and collaborate with business users to review and test new products for trading.

+ Effectively communicate and continuously engage & cultivate relationships with key stakeholders in front to back office and in technology, and partner with them to help drive the strategy of the department.

What You’ll Bring

+ 10+ years of product and technology experience (preferably support), with strong business analysis, architecture/technical background.

+ 5+ years experience in Commodities derivatives, preferably Metals.

+ Strong knowledge of capital markets trading and commodities products with a focus on metals

+ Experience with market risk as it relates to derivatives products in the commodities space. This includes understanding of higher order greeks for risk and pricing

+ Good understanding of the end-to-end trade life cycle

+ Experienced in understanding customer needs in your past roles and have successfully achieved it through a sound execution strategy.

+ Translate business objectives/Requirements into technical requirements and collaborate with various Teams/Vendors.

+ Strong problem solver with ability to influence and inspire a cross-functional team to reach ambitious goals.

+ Desire to engage and own tasks, combined with a curious mindset to stretch ideas into novel solutions.

+ Past work experience and good understanding of a trading floor

+ Practical experience in supporting trading systems using latest technologies.

+ Previous experience in a business analysis role would be an asset.

+ A solid technical background, with experience in Unix, shell scripting, Oracle and other tools. 5+ years of hands-on experience is required.

+ Practical experience on database management systems (e.g. Oracle, MySQL, PostgreSQL databases).

+ Experience in writing complex SQL queries to gather data from various sources and performing analysis on the data.

+ Experience as a Support analyst or DevOps Engineer in a 24x7 uptime environment, including automation experience with configuration management tools.

+ Proficient with source code versioning tools (Git, Bitbucket) and build tools (Jenkins).

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.