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Administrative Services Officer 2-Content Specialist

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Administrative Services Officer 2-Content Specialist

Salary

$54,699.00 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

26067E

Department

Water Services

Opening Date

10/10/2025

Closing Date

10/17/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

The Administrative Services Officer 2-Content Specialist will be responsible for creating and maintaining creative content for outreach, education, reputation management and crisis communications for the Communications Division of Metro Water Services. This position will also guide development of MWS communications to non-English speakers.

Employees at Metro Water Services work around the clock to ensure high quality drinking water, the best in storm water management and wastewater treatment, soil and water conservation, waste and recycling for the residents of Nashville-Davidson County and some surrounding areas. It takes electricians, chemists, engineers, mechanics, information technology workers, customer service representatives, utility equipment operators and more working together to meet our resident’s needs.

Typical Duties

+ Create, manage, and optimize content across various platforms.

+ Collaborate across MWS divisions to develop content strategies.

+ Translate written content to Spanish.

+ Guide development of MWS communications to Hispanic communities.

+ Assist in monitoring and managing digital platforms such as social media and the website.

+ Staff exhibits and booths and/or assist with community engagement.

+ Ability to work flexible work hours including evening or weekend work.

+ Contribute to strategic thinking and implementation of public engagement and outreach efforts.

Minimum Qualifications

Bachelor's Degree plus one (1) year of professional content creation experience in a corporate/company setting.

*Additional experience may be considered in lieu of education on a 1:1 ratio.*

LICENSE REQUIRED

Valid Driver License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

+ Proficiency with Microsoft Office, Desktop Publishing Software, Canva and Adobe

+ Experience working with platforms such as Facebook, Instagram, X, YouTube and NextDoor

+ Bilingual

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

Do you have a valid Driver's License?

+ Yes

+ No

02

What is the highest level of education you have completed?

+ No diploma

+ High School Diploma or Equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

03

How many years of professional content creation experience in a corporate/company setting do you have?

+ No experience

+ One year

+ Two years

+ Three years

+ Four years

+ Five or more years

04

Briefly describe your professional content creation experience in a corporate/company setting. If no experience, answer "n/a".

05

Indicate which applications you have experience using in a professional corporate/company setting.

+ Facebook

+ X (Twitter)

+ YouTube

+ Instagram

+ NextDoor

+ No experience using any of these applications.

06

If you are bilingual, include language(s), spoken and/or written word and level of proficiency. If you are not bilingual, answer "n/a".

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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