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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

The Chief Architect Office (CAO), an organization within CE&S Global Customer Success (GCS), is the intersection of customer obsession and cross-solution technical expertise. We support MCAPS with technical leadership through strategic programs, initiatives, and forums; engage directly with field, customers, and partners to drive Consumption & Usage, and enhance technical intensity across Microsoft by applying our collective expertise and learnings.

CAO provides strategic technical leadership through a variety of programs, initiatives, and forums. We engage directly with field teams and customers to drive consumption and usage, while simultaneously enhancing technical proficiency across Microsoft by leveraging our collective experience and insights. Team members are expected to be T-shaped critical thinkers with deep experience and broad knowledge, capable of navigating complexity, driving customer-centric outcomes, and influencing across the organization without formal authority. We are looking for a Senior Software Engineer to join our organization who are self-directed learners, positive risk-takers, and skilled at balancing priorities in dynamic environments while empowering others and leading with integrity.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Coding

+ You’ll review and write code that meets team standards for quality, security, and performance. This includes conducting timely code reviews, applying best practices, and using tools for automated analysis and debugging. You’ll also lead by example in producing maintainable, testable, and secure code, while proactively identifying and resolving issues.

Design

+ You’ll create and refine test strategies, ensure security and reliability across systems, and collaborate on architecture decisions. This involves designing testable code, managing dependencies, and integrating technologies to support scalable and compliant solutions. You’ll also guide others in building robust designs and using data to improve products.

Engineering Excellence

+ You’ll apply secure design principles, drive automation in deployment, and ensure compliance with global regulations. You’ll stay current with industry trends, share knowledge, and build or enhance developer tools. Security is a key focus—establishing strong practices for monitoring, threat modeling, and incident response.

Other

+ Embody our culture and values

Qualifications

Required/minimum qualifications

+ Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, SQL, or Python OR equivalent experience.

+ 4 years of experience with developing and/or deploying complex solutions on the Microsoft platform.

Other Requirements:

+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

+ Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Additional or Preferred Qualifications:

+ Breadth of knowledge across industries and solution areas, with a focus across data services on Microsoft platforms (SQL Database, COSMOS, Databricks, Fabric, Synapse, Purview Data Governance)

+ Proven track record with successful delivery and execution of specific cloud projects/programs.

+ Business acumen and effective communication skills with executive audiences.

+ Commitment to the growth mindset exemplified by continued learning and demonstrated willingness to stay abreast of cloud advancements, including relevant cloud trends across the competitive landscape.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 24th, 2025

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .