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Senior Manager- Crew and Equipment Scheduling

Job ID: 13332

Business Unit: Metro-North Railroad

Regular/Temporary: Regular

Department: Service Design

Date Posted: Oct 10, 2025

Description

Job Title: Senior Manager- Crew and Equipment Scheduling

Department: Service Design

MTA Agency: Metro-North Railroad

Primary Location(s): New York, NY

Salary Range: $ 98,465 -$ 134,055

Regulated/Safety Sensitive: Non-DOT Regulated/ Not Safety Sensitive

Union Affiliation: Non- a greement

Closing Date (if applicable): Until Filled

Shift (if applicable):

Title 55-a (yes or no): No

Other: Telework eligible

JOB SUMMARY

The purpose of this position is to develop, using input from rail simulations, customer impact evaluations and operations assessments MNR train schedules reflecting optimal crew and equipment assignments, effective coordination with cyclical schedule changes and responding to ad hoc changes.

DUTIES AND RESPONSIBILITIES

+ Develop optimal Crew Run Assignments, equipment plans and track assignments by line segment to support MNR Schedule, both planned and ad hoc schedule changes, holiday schedules, special events and service disruptions.

+ Manage the development of appropriate levels of train staffing based on proper application of ridership data, train schedules, and equipment programs.

+ Input crew and equipment assignment data to TrainPlan , HASTUS and TT75.

+ Prepare data and files for IT to load for production of crew books.

+ Coordinate with Operation Services Department, Labor Relations Department and ACRE representatives to ensure planned assignments support schedule and adhere to all collective bargaining requirements.

+ Chair Revenue Collection Task Force with internal Departments to monitor overall effectiveness of revenue collection and participate in development of initiatives to improve onboard revenue collection while controlling costs.

+ Perform periodic evaluation of schedule criteria and equipment standards to recommend improved criteria and/or assignments.

+ Ensure all schedules promote safety and efficiency of operations.

+ Select, develop, and motivate staff and provide career development for team members.

+ Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.

KNOWLEDGE, SKILLS AND ABILITIES

+ Working knowledge of a crew scheduling systems , preferably HASTUS or TrainPlan .

+ Working knowledge of MNR equipment scheduling system TT75 or TrainPlan .

+ Knowledge of ridership demand analysis and service planning.

+ Excellent verbal and written communications skills, including presentation skills.

+ Strong quantitative and analytical skills.

+ Strong organizational skills needed to manage complex databases.

+ Strong ability to exercise a level of independent judgment and decision making.

+ Ability to work well under pressure, handle multiple tasks simultaneously and prioritize workload while adhering to deadlines.

+ Effective interpersonal communication skills with the ability to interact with all levels of management and external contacts.

+ Proficiency with Microsoft Office suite and/or comparable system applications.

+ Knowledge of manpower planning, payroll, statistical and budgetary constraints.

The following is/are preferred :

+ Familiarity with transportation operations.

+ Familiarity with ACRE Labor Contractual agreement.

REQUIRED EDUCATION AND EXPERIENCE

+ Bachelor’s Degree in Transportation Planning, Business or related field. Demonstrated equivalent experience . Education and/or technical credentials to include an additional four (4) years of related experience may be considered.

+ Minimum of five (5) years of experience in planning, operations, service planning and/or crew scheduling, preferably in a transportation environment.

+ Minimum of three (3 ) of experience managing professional staff and/or projects.

The following is/are preferred :

+ Master’s Degree in Planning , Transportation Planning, Business and or related field.

BENEFITS

+ Commuter Assistance – based on operating MTA agency (complimentary transportation pass within the MTA’s jurisdiction and tax-advantaged accounts)

+ Low Premium – High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)

+ Pension Plans and Retirement Savings Accounts for eligible employees

+ Generous Paid Time Off and Holidays provided.

+ Tuition Reimbursement for eligible employees

+ Employee Assistance Programs

+ MTA Exclusive Employee Discount Programs

+ Work Life Services team

+ Employee Resource Groups

+ Managerial Benefits

OTHER INFORMATION

+ Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

+ Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company’s discretion.

+ Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

+ Current employee applicants should be in their current position 12 months prior to starting a new role and must possess a satisfactory work history, including attendance and discipline record.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.