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Airport Operations Shift Manager

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Airport Operations Shift Manager

Location

Worcester, MA

Job Type

Full-Time

Job Number

FY2026-00047

Department

Aviation

Division

Worcester

Opening Date

10/10/2025

+ Description

+ Benefits

ABOUT US

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Massport’s Worcester Regional Airport (ORH) connects central Massachusetts and surrounding regions to the world, fostering economic growth and ensuring that each passenger feels welcomed and valued through our core commitment to exceptional customer service. Collaborating with our stakeholders, we stimulate tourism, commerce, and job opportunities, engaging with local businesses, educational institutions, and community organizations. We prioritize sustainability and aim to minimize our ecological footprint, reduce emissions, and uphold safety, security, and operational excellence for our employees, passengers, and the communities we serve.

ABOUT YOU

As an Airport Operations Shift Manager (Bargaining Unit, Local Union No. 25) , your leadership, organizational, and communication skills, solidifies your unwavering commitment to safeguarding the well-being of all airport users. You have a keen attention to detail, a decisive approach during emergencies, and a thorough understanding of FAA regulations, airport security protocols, and environmental compliance. You adeptly oversee airport safety and security, manage access control systems and ID badge policies, ensure budget compliance, and coordinate emergency responses while cultivating positive relationships with various stakeholders. Ultimately, your role centers on a mission to prioritize safety, security, and efficiency, upholding Worcester airport's mission to serve the community and its travelers with excellence.

What you will do:

+ Maintains safe and compliant airport operations through inspections, issue resolution, and adherence to FAA and Massport standards.

+ Coordinates with internal teams, contractors, and regulatory agencies to ensure minimal disruption during maintenance, construction, and emergency events.

+ Manage snow removal coordination and oversee operational responses to weather events and emergencies, ensuring timely communication and safe reopening of airport surfaces.

+ Leads cross-functional collaboration, supervises personnel, and supports strategic planning to uphold safety, efficiency, and regulatory compliance.

WHAT YOU OFFER

+ Bachelor’s degree in aviation science, business administration, or equivalent professional airport experience.

+ 5–7 years of airport or airline operations experience; supervisory and public contact experience preferred.

+ Familiarity with FAA regulations, airport maintenance practices, and ability to complete ACE Operations certification.

+ Knowledge or experience in airport maintenance, snow removal, rubber removal and crack repair.

*Click here for detailed job description (https://www.massport.com/sites/default/files/2025-10/Massport-Job-Description-Airport-Operations-Shift-Manager-Worcester-10-10-25\_0.pdf)

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

What we believe in :

Work/life balanceSupporting the people and businesses of New England

A supportive and inclusive cultureAchieving results and having positive impact

Opportunities for growth Being good neighbors in the communities we serve

Providing safe, healthy, and secure work environment

Protecting the environment

* Click here for information on our comprehensive compensation and benefits packages (https://www.massport.com/media/xg1eylvc/220728\_hr\_benefits-one-sheet.pdf) .

We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.

We support and take pride in the employees that make those connections possible each and every day.

We provide comprehensive compensation and benefits packages*:

• Health, dental, vision, life insurance

• Disability insurance

• Flexible work arrangements

• Vacation time, sick time, personal days

• 12 Holidays per year

• Massport Retirement Plan (Pension)

• Deferred Compensation Plan (457b) with employer match

• SMART Plan retirement plan advisor/financial planning

• Discounted MBTA passes

• Public service loan forgiveness program for federal student loans

• Professional development programs

• Mentorship program

• Adoption assistance

• Paid parental leave

• Employee assistance program

• Employee recognition programs

• Employee resource groups

• Flexible spending accounts

• Wellness programs

• Community engagement

• Volunteer opportunities

• On-site employee parking

• Bike racks

• Electric car charging stations

• Mother's suite for new/nursing mothers

*Benefits may vary by position and/or location.

For more information, please visit www.massport.com.

We are an equal opportunity employer and are committed to workforce diversity and inclusivity.

Follow us on linkedin.com/company/massachusetts-port-authority

Employer

Massachusetts Port Authority

Address

One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909

Phone

617-568-3900

Website

http://www.massport.com

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