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As the Business Systems Analyst for Guardian Learning Technology, you will lead the digital strategy execution, process governance, and optimization of the organization’s learning technology ecosystem, with primary accountability for Workday Learning. You’ll ensure digital products support business goals, scale globally, and deliver seamless learner experiences.

You will

+ Partner with the L&D team to align system capabilities with learning strategy, compliance needs, and user experience goals.

+ Oversee WD Learning feature release prioritization, backlog grooming, and UAT testing for Workday updates/new capabilities.

+ Serve as the system administrator for Workday Learning: manage content, assign learning, troubleshoot user issues, configure learning campaigns, manage security roles, and maintain system data integrity.

+ Primary contact for root-cause impact analysis and facilitating the resolutions for technical issues for Workday Learning.

+ Drive continuous improvement of learning tech stack with automation, improved business process workflows, etc.

+ Partner with HRIT and Learning teams to ensure proper requirements, effective configuration, and systems integration across platforms.

+ Understand and administer additional learning technologies, including LMS add-ons, content libraries (LinkedIn Learning, Skillsoft), and third-party platforms.

+ Monitor and optimize the learner experience across applications.

+ Maintain metadata and tagging for searchability, compliance, and tracking.

+ Generate and distribute learning insights for business partners.

+ Create and update process documentation and training materials for internal use.

+ Own the strategy and roadmap for Workday Learning and integrated learning technologies across the enterprise.

+ Works with HR Digital Technology team to manage vendor relationships, system contracts, and licensing.

+ Work closely with Head of Compliance and course owners to meet compliance course deadlines and reporting.

+ Facilitate design and digital learning journeys in collaboration with L&D leaders.

+ Lead the integration of third-party content providers and platforms (Coursera, Pluralsight, LinkedIn Learning).

+ Support enterprise learning measurement and analytics strategy.

+ Participates in cross-functional workgroups involved in digital learning initiatives.

+ Ensure systems compliance with data privacy, accessibility, and regulatory requirements.

+ Partners with the Guardian Learning subject matter experts to drive WD adoption.

+ Understand and serve as point of contact for other learning applications including content authoring tools (Articulate, Adobe Captivate), content providers (LinkedIn Learning), and experience platforms (Degreed, EdCast, LMS plugins).

+ Mentor/lead our Guardian India LMS Colleague(s).

You have:

+ 6 + years of experience in learning technology with deep expertise in Workday Learning.

+ Experience managing end-to-end product lifecycles for learning applications and platforms.

+ Strong leadership, vendor management, and product delivery skills.

+ Familiarity with enterprise architecture, systems integration, APIs, and data governance.

+ Bachelor’s degree in science with a focus in business Technology, HR Technology, or related field. Master’s preferred.

+ Knowledge of eLearning standards (SCORM, AICC, xAPI, IMS, LTI, cmi5).

+ Proven ability to be flexible and adaptable in the face of changing circumstances.

+ Ability to manage and iterate on multiple projects/products with varying deliverables simultaneously (Agility).

Location:

Hybrid: 3 days in office. Locating in Hudson Yards, NYC; Bethlehem, PA or Stamford, CT office locations. 2 days WFH. Travel to Guardian offices as determined by the People Leader.

Salary Range:

$116,350.00 - $191,155.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .