"Alerted.org

Essential Duties and Responsibilities

+ Supports client relations and project management by working with the agency to develop and complete small to medium scope projects.

+ Assists in implementing marketing strategies by coordinating the creation and production of marketing and communications materials.

+ Provides input on process improvements efforts.

+ Gathers requirements for projects, understands traffic operations and collaborates with appropriate resources.

+ Partners with account management and creative teams to drive effective execution of projects, with the goal of achieving high client satisfaction.

+ Administers and monitors timelines and budgets at the project level.

+ Builds project plans and manages small to medium scope projects.

+ Manages day-to-day project management activities including monitoring daily workflow and projects.

+ Assists in creating and maintaining internal project management tools/resources.

+ Maintains documentation and communications.

+ Provides support to senior project managers and department managers.

+ Understands business impacts associated with initiatives.

+ Assists in the creation of Business Case documents to communicate and prioritize initiatives.

+ Performs other duties and responsibilities as assigned.

Knowledge of

+ Basic knowledge of marketing concepts and agency processes and project management methodology including project management, analysis, administration and documentation.

+ Creative production processes.

Skill in

+ Organizational, planning and time management skills – as well as a “roll up the sleeves” mentality – sufficient to independently oversee multiple projects from start to completion.

+ Excellent written and oral communication skills, as well as strong interpersonal skills.

+ Creating and maintaining project documentation and communications.

+ Coordinating projects, communicating changes and progress, and completing projects on time and budget.

+ Demonstrating accuracy and thoroughness while applying feedback to improve performance.

+ Completing tasks on time or notifying the appropriate person with an alternate plan.

+ Collecting, researching and analyzing data.

+ Operating standard office equipment and using required software applications.

+ Proofing and editing work.

Ability to

+ Respond to client requests and works with existing process and formats.

+ Identify and resolve problems in a timely manner.

+ Work well in individual and group problem solving situations; with limited oversight, takes accountability for tactical client needs.

+ Continuously build knowledge and skills in project management.

+ Respond promptly to client needs, respond to requests for service and assistance and meet commitments.

+ Build strong relationships across the agency; gains confidence and trust of internal clients and agency teams.

+ Support and explain the reasoning for decisions, as well as include appropriate people in the decision-making process.

+ Work in a dynamic, growing environment.

+ Deal with frequent change, delays, or unexpected events.