"Alerted.org

Agency Profile:

Spectrum Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Full-time: 1 Blue Bird Square, Olean NY 14760

SUMMARY OF POSITION FUNCTION:

Performs complex administrative tasks and provides administrative support to a team, department head and/or manager. May also train clerical support staff.

MAJOR DUTIES AND RESPONSIBILITIES:

+ Maintains & updates necessary data elements for program tracking and outcomes

+ Knowledge and demonstration of agency core values in day-to-day activities

+ Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment

+ Consistently maintain a neat, organized work environment

+ Assists with the Pulling Charts and preparing records

+ Processes Intakes, scheduling, auditing of all progress notes, posting and filing

+ Verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews – as needed

+ Reconciliation and posting of all client payments as needed

+ Processing of client records

+ Typing

+ Constant direct communication with Director of Community and Support Programs, Senior Care Coordinator/Supervisors

+ Other Duties as assigned

+ Type business letters, memorandums, reports, charts, etc. on a personal computer

+ Composes and prepares routine correspondence for signature

+ Establishes and maintains confidential files and records

+ Proofreads and corrects grammatical, punctuation and spelling errors

+ Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items

+ Answers telephone and direct calls to the appropriate person

+ Operates office machines and instructs others in the operation of same

+ Proficiency in Excel including the ability to work in existing spreadsheets, create new spreadsheets and filter data for reports as needed

SKILLS/COMPETENCIES:

+ Ability to generate standard business letters, forms, contracts, proposals, presentations, etc. Strong understanding of and ability to use internet search engines

+ Excellent interpersonal skills and communication skills both verbal and written

+ Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills

+ Ability to handle multiple tasks

+ Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.

+ Ability to operate office equipment

EDUCATION REQUIREMENTS:

High School Diploma or equivalent.

EXPERIENCE:

Three years work-related experience

Must possess a valid Driver’s License with an acceptable driving record