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Management Associate

Job ID:

250924

Location:

MD-Metro Bldg New Carrollton

Full/Part Time:

Full-Time

Posting Open-Close

10/10/2025

-

10/17/2025

Union

NRP

Regular/Temporary:

Regular

Job Description

Department Marketing Statement

The Office of Project Delivery is seeking an energetic, affable candidate for the role of Management Associate I to help us create and maintain a culture of collaboration and continuous improvement.

In this role, you can expect communications, training, and employee engagement support as part of the Project Delivery Strategic Initiatives team. We are seeking a tech savvy, candidates who has produced easily read content and plan events that engage and inform a dispersed, multi-shift workforce. Ability to balance simultaneous tasks with high proficiency with Microsoft products will be key to success:

+ Produce communications and training content such as emails, newsletters, announcements, informational graphics, presentations, toolkits, etc.

+ Manage and coordinate updates to Project Delivery intranet

+ Coordinate employee events and trainings

+ Facilitate communication and coordination between internal stakeholders

+ Support strategic communications and engagement planning

We welcome candidates with varied backgrounds and experience ¿ transit and construction experience are not required.

Whether you're just starting your career or eager to elevate your skills, we provide the mentorship and tools to help you succeed. Join us at Metro¿ where innovation meets opportunity, and every mile counts toward your growth. Apply today and start moving your career forward!

Minimum Qualifications

Education

+ Bachelor's degree in Engineering, Business Administration or General Studies

Experience

+ _Not to exceed_ two (2) years of experience relevant to assigned business function

Certification/Licensure

+ N/A

Preferred

+ Technical Training or Certification relevant to assigned business function

+ Successful completion of a Metro sponsored college internship or employment program

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Management Associate works under direct supervision, performs entry-level professional analytical and technical work to assist with the analysis, data management, research and policy development related to the operations and services of a department or unit; assists with the monitoring, assessing, and reporting on the business processes and activities, including measuring and analyzing indicators of performance, quality, quantity and efficiency. May

perform a variety of entry-level professional work in coordinating a department-specific program and multiple administration functions, such as financial or budgetary analysis, procurement and contract administration, human resources management, information technology projects, department-specific administrative programs, or related functions and related work as required.

Performs entry-level work; less complex and more narrowly defined scope; performs designated segments and not all phases of the program/project cycle.

Essential Functions

+ Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions;

+ Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes.

+ Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations.

+ Confers with other departments, officials, consultants and explains policies and procedures; may make presentations on assigned projects and programs.

+ Conducts research and analytical studies on a variety of programs and issues; coordinates and expedites reports and program information from departmental input; develops procedures and forms; formulates recommendations and prepares reports and correspondence.

+ Formats data sets and performs qualitative and descriptive statistical analyses to aggregate and assimilate data for displaying potential patterns and trends.

+ Supports manager in workforce management analysis to include research and coordination of grievance or disciplinary actions relating to union and nonunion employees.

+ Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures.

+ Contributes to position papers, evaluation reports and presentations.

+ Communicates and interacts effectively with business contacts in a businesslike, customer service-oriented manner; establishes and maintains effective working relationships and work collaboratively as a member of a team.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

+ Skills and/or behavioral assessment

+ Personal interview

+ Verification of education and experience (including certifications and licenses)

+ Criminal Background Check (a criminal conviction is not an automatic bar to employment)

+ Medical examination including a drug and alcohol screening (for safety sensitive positions)

+ Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.