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Job Description:

This position is responsible for the oversight, management and leadership of a Centralized Services Site Operations to ensure efficient and effective operations of all Retail Pharmacy U.S.A. centralized services supported by and reporting to the facility.

Job Responsibilities

+ Leads the effective operation of a Centralized Services Operations.

+ Partners with field leadership to drive progress on strategic priorities, to include cost to serve initiatives and improved service levels with high quality outcomes through Centralized Services Operations.

+ Directs the efforts to ensure best in class service delivery and efficiency in alignment with Walgreens service and compliance goals.

+ Advances the Centralized Services operations model through collaboration with Regulatory Affairs to serve the strategic interests of Retail Pharmacy U.S.A.

+ Responsible for delivering the budget targets of the P&L.

+ Conducts store visits to assess and ensure optimal support of Retail and Pharmacy Operations through

+ Centralized Services.

+ Reviews and directs continuous improvement initiatives to optimize production and quality, enhance attainment against internal and external performance metrics, identify and develop best practices to expand to other centralized sites.

+ Develops and fosters a cohesive team culture across all centralized sites and business partners.

+ Responsible for actively building a highly engaged workforce monitored and measured through annual surveys.

+ Ensures Centralized Services Site Operations is an Equal Opportunity employer and drives strategies that promote a diverse workforce.

+ Evaluates competitive, consumer, and marketing trends within applicable industries to ensure Centralized Services maintains best practices in regard to retail and healthcare operations.

+ Leads change and reviews feedback from business partners, customers and team members to identify and research strategic opportunities, issues and requests to ensure optimal performance and cost transformation.

+ Develops and maintains positive relationships with community, government and local business leaders to further our business and to promote the Walgreens brand.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

**Job ID:** 1685539BR

**Title:** Site Director Centralized Services Site Operations

**Company Indicator:** Walgreens

Employment Type:

**Job Function:** Retail

**Full Store Address:** 2900 NORTH COMMERCE PARKWAY,MIRAMAR,FL 33025

**Full District Office Address:** 2900 NORTH COMMERCE PARKWAY,MIRAMAR,FL,33025-03959-04580-2

External Basic Qualifications:

+ Bachelor’s degree and at least 8 years experience OR a high school diploma/GED and at least 11 years of experience. The experience should be in managing either a centralized pharmacy facility, retail call center, retail district or area, or catalog sales fulfillment center.

+ At least 3 years experience collaborating with internal and external resources to develop strategies that meet department goals.

+ At least 3 years experience in identifying operational issues, recommending and implementing strategies to resolve problems.

+ At least 5 years of experience contributing to financial decisions in the workplace.

+ At least 5 years of direct leadership, indirect leadership and/or cross-functional team leadership.

+ Willing to travel up to/at least 25% of the time for business purposes (within state and out of state).

Preferred Qualifications:

+ Bachelor's Degree in Pharmacy or MBA.

We will consider employment of qualified applicants with arrest and conviction records.

Shift:

Store: