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Job Description

On a day-to-day basis, this person will interview patients in a hospital setting and work with hospital personnel to assist patients with obtaining maximum benefit coverage. They will complete applications for state and federal programs and review medical records to take all necessary action to expedite benefit approval. They will be communicating with government agencies regarding status of claims and maintain documentation of claims.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3+ years of customer service experience within a hospital or healthcare environment

Strong communication skills Knowledge of federal & state programs that will benefit coverage for clients