"Alerted.org

Escrow Assistant

Specialty Banking

Los Angeles,

California

Description

About Us:

AtColumbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of ourassociates.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because atColumbia, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role:

The Escrow Assistant assists with all aspects of running the day-to-day operations of the Escrow department andassistingclients with their escrows. Responsible for the quick and efficient movement of customer funds and documentson a daily basiswhile adhering to company policies and procedures and ensuring compliance.

+ Prepare escrow documentsnecessearyto ensure a smooth process for all parties assembling documents, reviewing documents with parties, explaining provisions, answering questions, reviewing completed documents for accuracy and obtaining signatures.

+ Order title documents, resolve title defects, and prepare and coordinate satisfaction/release of existing liens and encumbrances against property or Sellers. Working withmunicpalitiestoinsureanyliensare removed at closing.

+ Completing review of escrow documents to ensure they are checked for accuracy, proper signatures are collected, and acknowledgements and legal descriptions are correct.

+ Coordinate with closing agents, attorneys, brokers and principals to confirm documentation and funds necessary for closing are in.

+ Track incoming, closed, and cancelled transactions. Account for any missing documents needed for the file and toinsureall funds have been disbursed.

+ Reply to requests for documents and others basic requests from clients and escrow officers.

+ Coordination with BSA toinsureCBO requirements are completed

+ Prepare instructions toaccountingfor incoming wires and outgoing wires. Review and prepare disbursements to clients and third parties for closing along with the processing and distribution of said payments.

+ Assist Escrow Officer with any other administrative needsin order tomanage the escrowprocess..

+ Analyze industry trends and emerging technologies to identify potential new payment methods and solutions. Develop and execute strategies to enhancethe customerpayment experience.

+ Evaluate and negotiate contracts with payment processors, vendors and banks to optimize pricing and service levels.

+ Manage ongoing efforts to modernize existing payment channels with an eye on building stable and reliable systems.

+ Build and maintain relationships with key stakeholders including internal departments (finance, treasury management, customer service, international), banks, payment processors and vendors.

+ Leads the ACH and Wires processing teams, GL Balancers, systems analysts= and operations staff providing direction, coaching, training and ongoing development opportunities. Develops and implements departmental processes and procedures.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision to become “Business Bank of Choice”

+ May perform other duties as assigned.

About** **You:

+ H.S. Diploma/GED.Required

+ 1-3 years of administrative experience or experience as an escrow officer or assistant is required.

+ Proven proficiency in Microsoft Office Suite, internet applications, and company specific databases.

+ Experience with processing software RBJ preferred.

+ Knowledge and understanding of escrow processing transactions.

+ Ability to successfully work with high priority and high net-worth clients.

+ Requires maintaining exceptional customer service and communication skills with clients and teammembers under great pressure and/or deadlines.

+ Detail-oriented with strong organizational, interpersonal, and communication skills; ability to multitask.

+ Ability to take initiative and work closely with the team on projects as assigned.

+ Possess strong accuracy andorganizationskills.

+ Ability to thrive in a fast paced, highly demanding, high volume, dynamic, corporate environment.

+ Developing professional expertise,appliescompany policies and procedures to resolve a variety of issues.

+ Works on problems of moderate scope where analysis of situations or data requires a review of a variety

+ of factors. Exercises judgment within defined procedures and practices to determine appropriate action.

+ Builds productive internal/external working relationships.

+ Normally receives general instructions on routine work, detailed instructions on new projects or

+ assignments.

**Job Location(s):** Ability to work fully onsite at posted location(s).

Los Angeles, CA

Our** **Benefits:

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is$24.87-$41.45, and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentivecompensationand those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to** **Diversity** **:

ColumbiaBank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are onlyintendedfor individuals seekingemploymentatColumbiaBank.ColumbiaBank does not accept unsolicited resumes or applications from agencies andColumbiaBank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized tosubmit profiles, applications,or resumestothis site or toanyColumbiaBank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.