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Supply Chain Business Process Lead

Crescent Electric Supply Co

1 Positions

ID: R6697

Posted On 10/10/2025

Job Overview

As the SC Business Process Lead at Crescent Electric, you will create optimal supply chain processes to improve service, operational and inventory efficiency, reduce costs, and enhance overall performance, which includes both inter-departmental and cross functional processes. You will analyze existing (or non-existent) processes, identifying areas for improvement, and working collaboratively with the SC Leadership Team to implement best practice and standardize how work gets done in the department. In this role, you will document standardized policy and training on it within and across other departments to streamline supply chain efficiency in inventory planning, purchasing, asset recovery and replenishment.

**PRIMARY DUTIES** :

+ Identify departmental key policies and procedures; assess effectiveness, identify bottlenecks and work collaboratively to document a standardized, best practice tool (both internal & cross functional)

+ Evaluate current supply chain processes, identify bottlenecks and inefficiencies, and develop solutions to optimize workflows.

+ Identify areas for improvement, implementing methodologies like Lean Six Sigma to enhance profitability

+ Prepare and present visual reports and tools to communicate change and train on standardization

+ Design and implement new or improved SC processes, to align with business goals

+ Utilize key performance indicators (KPIs) to identify process opportunities for improvement

+ Work closely with various stakeholders, including supply chain, Field and DC Operations, CX and sales teams, to identify business process needs & ensure smooth process implementation and adoption.

+ Lead and manage the implementation of process changes, ensuring effective communication, training, and support for all stakeholders.

+ Develop & manage governance to monitor documented policy & procedure adherence within the department

+ May participate in projects related to supply chain optimization, process improvement, or new system implementations.

+ Stay informed about relevant technologies and automation solutions that can enhance supply chain efficiency and effectiveness.

+ Identify potential risks within the supply chain and work with the risk management team to develop mitigation strategies to minimize disruptions.

SKILLS:

+ Skilled in business process mapping and CI tools, such as Lean, Six Sigma, 5S, etc.

+ Deep experience with supply chain systems and technologies

+ Deep understanding of SC management principles and best practices

+ Critical understanding of the end-to-end supply chain process and inter-related impacts

+ Change management experience in leading new process development and implementation

+ Excellent communication and collaboration skills with the ability to manage conflict productively.

+ Excellent communication and people skills to collaborate with stakeholders, lead change and facilitate required training

+ Ability to work in a demanding environment and adapt to changing priorities.

+ Excellent written and verbal communication skills with the ability to influence across multiple cross-functional areas within supply chain, sales, and business operations.

+ Demonstrated networking skills and drive to continuously expand network.

+ Demonstrated ability to identify process issues and drive improvement.

+ History of ability to work independently on multiple projects.

+ Ability to travel throughout the CESCO territories up to 25% of the time.

+ High level of proficiency with Microsoft Office programs, to include Word, Excel, and Outlook.

QUALIFICATIONS:

+ Valid driver’s license with the ability to travel occasionally (up to 25%) with overnight stays.

+ Bachelor’s degree in supply chain, Business, or related field.

+ 5+ years of experience working in multiple end-to-end supply chain roles.

+ Six Sigma black belt a plus

**PHYSICAL DEMANDS** :

+ Occasionally standing and walking. Most of the time sitting, use of hands/fingers, and talking/hearing. Often reaching with hands/arms.

+ Close vision needed (clear vision at 20 inches or less) to be able to view computer screen.

+ May be required to work more than 40 hours per week.

+ Occasional travel up to 25% with overnight stays.

\#LI-CECE

\#LI-REMOTE

Total Rewards and Benefits

Crescent Electric's compensation package includes an array of top-tier benefit options, including:

+ Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.

+ Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.

+ Excused Absence time off and Paid Time Off (PTO).

+ Company-paid holidays.

+ Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.

+ Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

Family Owned. Culture of Quality. Opportunities to Advance.

Crescent is transforming and we are on a **mission** to power the communities we serve through teamwork and relentless customer focus. We have a **vision** of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders... **together.**

Crescent Electric Supply Company is proudly an Equal Opportunity Employer. Crescent Electric does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law.

Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen. Crescent Electric is committed to the full inclusion of all qualified individuals. As part of this commitment, Crescent Electric will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected]

Primary Contact

305300

Shannon Klavenga

Senior Talent Acquisition Partner, Human Resources

563-585-4076

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Sales/Service

Technical

Transportation

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

949

Job REQ #

R6697

\# Positions

1

Start Date

20251010

End Date

20251109

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Crescent Electric Supply Co

About the Company

Crescent Electric Supply Company is a nationwide leader in electrical supply distribution and solutions, helping to power and connect communities. We serve those to help keep the lights on, the power going and the data flowing.

We are family-owned with a family of brands that includes more than 150 branch locations in 28 states, and a growing network of distribution centers. In addition to Crescent Electric, our customers are served by:

+ Stoneway Electric in Washington and Idaho

+ Interstate Electric Supply in Idaho and Oregon

+ National Electric Supply in New Mexico

+ BA Supply in Missouri

+ Mesco Electrical Supply in Ohio

+ Womack Electric Supply in Virginia and North Carolina

+ Lowe Electric in Georgia and South Carolina

We foster a culture where:

+ We care about our teammates in the same way that we care about our customers.

+ Career development is taken seriously - we strive to provide every team member with the opportunity to grow professionally.

+ Leaders inspire, build trust and empower everyone to achieve their best.

You will work with others who show respect and support for one another.

Join our team and let’s serve together, power our communities together and become the industry leader together.