• Finishing Therapist VI, Kohler Waters Spa Lincoln…

    Kohler Co. (Chicago, IL)


    Finishing Therapist VI, Kohler Waters Spa Lincoln Park

     

    _Work Mode: Onsite_

     

    Opportunity

     

    Theprimaryfocusistosupport thecommitmenttocustomer care byefficiently, andeffectively providing the highest level of service. Must have excellent working knowledge of all services,productsandprocedureswithinthespa.Togethertheywillstrivetoensureourguest’scomfort and satisfaction.Our goal is to exceed our guests’ expectations every time they visit our spa.

    SPECIFIC** **RESPONSIBILITIES

    To provide the highest level of internal and external customerservice set forth by the Kohler Waters Spas and Forbes. Team membersare responsible forupholding consistency in all standards.Adirectlineof communicationwillbeon-goingamongfellowassociatesregardingneeds and concerns.A professional demeanor must be presented at all times.

    EveryMassageTherapist,FinishingTherapistandEstheticianisresponsiblefor:

    + Meetingandgreetingguestswithprofessionalism

    + Cleanliness standardsof allareaswithinthespaincludingtreatmentrooms, publicareas, and back-of-house areas

    + Using properverbiageatalltimes

    + Upholdingandmaintainsetuniformandgroomingstandards

    + Knowledgeofspaservicesandamenities

    + Knowledgeofemergencyprocedures

    + Providingthehighest leveloftechnicalserviceandadherencetoSOP’s

    + Meetingagreeduponretailsalesgoalsbyeducatingguestsonathomecare

    + Salesgoalssetdependingondepartmentandretailtoservicepercentage

    + Maintaincontinuingeducationcriteria basedonState ofWisconsinorIllinoisrequirements

    + AdheringtopoliciesputinplacebyForbes,KohlerWatersSpaandKohlerCo.

    + Perform special event treatments which can be held at various locations such as golf courses, Riverbend, Sports Core, TAC, etc.This would also includespecial eventsbeing hosted at the spa such asSpaliday. These services would be secondary to theposition'sprimary function.

    + Performanyotherdutiesasassigned

    Skills/Requirements

    + 6+years' experienceinlicensedfield

    + OverseesallnewhiretrainingfortechnicalperformanceandForbesstandardsParticipatesin spa menu development (research, ideas, drafting SOPs) Manageadditionalprojects as assigned by Lead

    + Helpsmanagescheduleofassociatesandin-housetrainings Mandatory attendance at in-house trainings

    + Acts as Lead whenLead is out

     

    _The competitive commission range for this position + tips/gratuity may be influenced by a variety of factors. Available benefits include medical, dental, vision & 401k._

     

    _Applicants must be authorized to work in the US without requiring sponsorship now or in the future._

     

    Why Work at Kohler Co.?

     

    Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

     

    In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

     

    *Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.

     

    On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!

     

    About Us

     

    Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com .

     

    It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [email protected] . Kohler Co. is an equal opportunity/affirmative action employer.

     

    We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and theEEO is the Law Supplement (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .