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Description We are looking for a dedicated Customer Service Representative to join our team in Seattle, Washington. In this contract position, you will play a key role in ensuring customer satisfaction by managing accounts, processing orders, and addressing inquiries. If you excel at multitasking and thrive in a fast-paced environment, we encourage you to apply.

Responsibilities:

• Handle customer accounts with accuracy and professionalism, ensuring all orders are processed efficiently.

• Utilize external warehouse websites to manage inventory data and maintain up-to-date information.

• Communicate proactively with customers regarding delays, issues, or updates related to their orders.

• Respond promptly to inquiries via email and other communication channels, ensuring excellent customer service.

• Update container reports on a weekly basis using Excel to maintain accurate records.

• Generate daily invoices for customer orders and issue credit memos when necessary.

• Provide backup support to the Customer Service Manager as required.

• Perform additional job-related tasks to support overall operations and customer satisfaction. Requirements • Proven experience in call center customer service or a related field.

• Proficiency in managing multiple browser tabs and navigating various systems.

• Strong skills in email correspondence and written communication.

• A focus on customer success and the ability to resolve issues effectively.

• Familiarity with addressing connectivity problems and troubleshooting.

• Proficiency in Microsoft Excel for reporting and data management.

• Excellent organizational and multitasking abilities.

• Ability to work collaboratively in a team-oriented environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .