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The Commerce Payments organization is a motivated, forward thinking team comprised of high talent Product Managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

As a Program Management Senior Associate in Connected Commerce on the Payments team you will support a new payment product with a dual focus on program management and business controls. In this role, you will drive execution discipline, risk oversight and cross-functional coordination. You will play a critical role in leading complex initiatives and ensuring compliance with firmwide standards and control frameworks

Job Responsibilities:

+ Lead day-to-day execution of cross-functional programs, including workstream planning, tracking milestones and escalating risks/issues

+ Develop and maintain project documentation (roadmaps, status reports, dashboards) to ensure leadership visibility

+ Support creation and execution of control frameworks, including monitoring, testing and remediation plans

+ Contribute to governance forums by preparing materials, updates and executive-level communications

+ Partner with Compliance teams to proactively identify gaps and strengthen program resiliency and embed a culture of control and accountability into program execution

+ Maintain documentation and evidence to support audits, reviews and regulatory enquiries

Required qualifications, capabilities and skills:

+ 3+ years of experience in digital program management, controls or risk management

+ Strong understanding of project governance, risk frameworks and control environments

+ Proven track record of managing multiple priorities, stakeholders in a fast-paced environment

+ Proficiency in project management tools (e.g., JIRA, Confluence, MS Project) and standard reporting/dashboard tools

+ Proactive, accountable and comfortable operating in ambiguity; resourceful in driving clarity and solutions

+ BS or MS in Computer Science, Accounting or comparable field of study.

Preferred qualifications, capabilities and skills:

+ Financial services experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

NY $77,900.00 - $150,000.00 / year