"Alerted.org

+ Area of Interest: Support Services

+ FTE/Hours per pay period: 0.5

+ Department: Valet

+ Shift: 20 hours per week/1st shift

+ Job ID: 173071

Overview

Valet

UnityPoint Health - Allen

Shift: Part-time; 1st shift

Benefits Eligible

Valet employees will be responsible upon request for parking and retrieving visitor and patient automobiles as specified by the department policies and processes. Staff will also assist with the Paratransit Service when needed, which will include providing transportation for ambulatory and non-ambulatory persons (in wheelchairs) via a wheelchair van.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:

+ Expect paid time off, parental leave, 401K matching and an employee recognition program .

+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

+ Safely parking and retrieving customer/patient vehicles ensuring they are locked when leaving unattended.

+ Assist visitors and patients in and out of vehicles.

+ Responsible for the placement of all valet parked keys.

+ Inspecting vehicles prior to moving from valet area for damage. Document with patient/visitor sign off.

+ Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

+ Integrates and demonstrates FOCUS Values and Expectations for Personal and Service Excellence to guide professional behaviors, balance team and individual responsibilities, be open and object to other views, give and welcome feedback, contribute to positive team goals, and put the success of the team above own interests, while adhering to policies and procedures of UPH-Allen.

+ Demonstrates the ability to meet the department work schedule.

+ Practices reflect knowledge of HIPAA, DNV and OSHA, and any other federal/state regulatory agencies guiding healthcare.

+ Demonstrates the knowledge that patient and workplace safety are a priority in preventing errors, accidents and infections and reporting potential or actual concerns immediately.

+ Receives and responds to all requests for valet parking and retrieval with the utmost respect to patients/family’s personal property and time.

+ Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.

+ Respond to urgent situations including Code Blue, Code Green, and falls when in the immediate area.

+ Moving patients / visitors via wheelchair, to office buildings, testing sites, and floors as needed.

+ Delivering gift shop items to designated floors.

+ Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices.

+ Provide door – through – door pick-up and drop-off for all customers.

+ Adheres to all traffic regulations.

+ Reports accidents and incidents in writing as instructed and as necessary.

Qualifications

Education:

+ High school diploma or equivalent

License/Certification:

+ Valid driver's license with good driving record required

+ Ability to drive manual and automatic transmission

+ CPR, MOAB, and Safe Patient Handling to be completed during training

Experience:

+ 6 months customer service experience

Other:

+ Ability to hear, read, write, and speak English