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Description We are looking for a skilled Collections Analyst to join our team in Moore, South Carolina. In this long-term contract role, you will play a critical part in managing accounts receivable for key customers, ensuring smooth operations and positive outcomes. This position requires both technical expertise and the ability to collaborate across various departments to improve processes, resolve issues, and build lasting relationships.

Responsibilities:

• Manage complex accounts receivable processes for strategic and high-value customers, ensuring timely resolution of issues.

• Analyze account data to identify trends, root causes of problems, and develop actionable plans for improvement.

• Collaborate with internal teams, including customer service and sales, to streamline invoice-to-cash processes and enhance overall efficiency.

• Organize and lead cross-functional meetings to address challenges, deliver training, and drive process improvements.

• Handle accounts requiring specialized support, such as multi-currency transactions, EDI-based processing, and outsourced collections activities.

• Negotiate solutions to payment disputes and billing discrepancies within the scope of authority to achieve favorable outcomes.

• Provide oversight and training to third-party vendors supporting accounts receivable functions.

• Serve as a subject matter expert for systems related to AR, assisting in testing, documentation, and training efforts.

• Respond to customer inquiries, addressing billing concerns and payment disputes with professionalism and efficiency.

• Develop and implement strategies to enhance collections processes, ensuring alignment with corporate objectives. Requirements • Proven experience in collections, accounts receivable, or a related field.

• Strong analytical skills with the ability to interpret data and develop actionable insights.

• Excellent communication and negotiation skills to manage customer relationships and resolve disputes effectively.

• Familiarity with multi-currency transactions and EDI-based processing.

• Ability to lead cross-functional meetings and collaborate across departments.

• Proficiency in systems and tools supporting accounts receivable functions.

• Demonstrated ability to work independently while aligning efforts with organizational goals.

• Experience providing training or guidance to team members and external vendors.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .