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Description

Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as Manager, Datacenter Operations as requested.

Duties and Responsibilities

+ Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.

+ Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.

+ Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.

+ Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.

+ Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.

+ Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.

+ Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.

+ Direct the collection and analysis of performance data on web infrastructure and recommend improvements.

+ Ensure adherence to security standards to protect company and client information assets at all times.

+ Perform other duties as assigned.

Requirements

Core Knowledge and Competencies

The ideal candidate will possess a strong background in both application development and infrastructure management, with the ability to bridge the gap between development and operations in large-scale environments.

Required Skills and Experience:

+ 8+ years of development experience with extensive infrastructure management expertise.

+ In-depth knowledge of Linux and Windows operating systems.

+ Advanced experience with Tomcat and Apache.

+ Strong understanding of building and deploying Java-based applications.

+ Proven troubleshooting skills for web-based applications and environments.

+ Experience with load balancing and Redis.

+ Expertise in monitoring web-based applications and system performance.

+ Hands-on containerization and Kubernetes experience.

+ Proficiency in Git, Jenkins, and Artifactory.

+ Strong automation background with Ansible, RunDeck, and Ansible Automate for deployment and infrastructure management.

+ Experience with ticketing systems such as Jira and ServiceNow.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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