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Consumer Margin and Microsoft AI is responsible for overseeing the end-to-end margin strategy and financial performance of key consumer businesses (including Search and Copilot, Windows, Office Consumer) and foundational AI investments.

This role is tasked with driving profitable growth by optimizing gross margins, ensuring sustainable unit economics for emerging Consumer AI products, and enabling strategic investments across these segments. The position requires close partnership with engineering and product teams, aiming to influence multi-year planning and to ensure alignment of finance strategy with Microsoft’s long-term objectives. In addition, the role plays a crucial part in people leadership, fostering an inclusive team culture and developing future finance talent in accordance with Microsoft’s values of growth mindset, accountability, and collaboration.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Own Margin Strategy & Financial Results: Lead gross margin management for Search & Copilot, Office Consumer, Windows 365, and AI frontier model. Ensure these businesses achieve their financial targets and make strategic trade-offs to balance cost discipline with growth investments. Rigorously manage non-AI costs to allow for AI innovation while meeting margin commitments. Monitor financial performance and proactively address margin gaps or risks.

+ Strategic Business Partnership: Serve as the key finance partner to cross-functional teams, including Engineering (product development), Marketing, and Business Planning. Collaborate in developing product and go-to-market strategies by providing financial insights on pricing, cost structure, and ROI. Work across finance and engineering to create pricing frameworks that are sustainable and repeatable, protecting margin health. Influence product launch decisions based on analysis of customer revenue opportunities versus infrastructure costs.

+ Pricing Frameworks & Unit Economics: Develop and refine pricing and economics models for new offerings and AI capabilities in the consumer portfolio. Lead efforts to establish apricing framework with product teams, optimizingprice points and cost allocations to ensure new AI features drive customer value and revenue without compromising long-term margin. Ensure that pricing strategies are data-driven, aligned with market dynamics, and support Microsoft’s broader cloud economics principles.

+ Capacity Planning & AI Investment Optimization: Lead financial planning for capacity and infrastructure related to AI training and inferencing. Partner with engineering to forecast and manage usage of GPUs, servers, and datacenter resources for AI workloads. Establish processes that align engineering needs with budgeted capacity, prioritize investments, and ensure affordability. Provide financial guidance for major AI infrastructure expenditures (CAPEX and OPEX), focusing on efficient resource use and ROI-based scaling decisions.

+ Financial Rhythm of Business (ROB) & Reporting: Oversee core finance processes and cycles, including monthly and quarterly financial cycles, such as month-end close, budget and forecast updates, and variance analyses. Ensure all reporting is timely and accurate, and deliver clear, insightful financial reports to stakeholders and executives. Highlight key trends, risks, and opportunities, continuously improve forecasting accuracy, and develop forward-looking insights (e.g., cost-per-user trends, AI cost benchmarks) to support strategic decision-making.

+ Financial Frameworks & Analytics: Develop and implement financial models to enhance transparency and support decision-making. Allocate costs and investments by product, introduce new metrics for efficiency and margin improvement, and promote performance measurement frameworks in changing business environments.

+ People Leadership and Team Development: Manage and mentor a finance team to fulfill priorities and enhance skills. Foster an inclusive, high-performance team culture aligned with Microsoft’s culture of growth mindset and accountability. Key responsibilities include attracting and retaining top talent, offering ongoing coaching and feedback, and supporting career development through opportunities and stretch assignments. Model Microsoft’s leadership principles—create clarity, generate energy, deliver success—and exemplify “model, coach, care” by promoting collaboration, rewarding impact, and empowering team members to reach their potential. Maintain a respectful environment that values diverse perspectives and intervene to uphold Microsoft’s standards of integrity and compliance.

Qualifications

Required/minimum qualifications

+ Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 10+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.

+ 1+ year(s) experience managing direct reports.

+ 3+ years of financial framework and modeling skills, including Excel proficiency and experience with financial systems.

Additional or preferred qualifications

+ 3+ years experience managing direct reports.

+ 5+ years experience in multinationals with multi-product/multi-segment finance roles.

+ 5+ years work experience in matrix-based organization.

+ 5+ years work experience in the technology or software industry.

+ 10+ years of finance experience in roles such as financial planning & analysis, business partnership, or strategy, demonstratinga track record of impact. This should include hands-on management of budgeting and forecasting, as well as influencing business outcomes through financial insight.

+ Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field (required). An MBA or relevant advanced degree is highly preferred due to the strategic nature of the position.

+ Exceptional communication and collaboration skills. Proven ability to translate complex financial data into clear insights and recommendations for leadership. Comfortable presenting to and influencing C-level stakeholders and effective at building partnerships across finance, engineering, marketing, and other groups.

+ Familiarity with Microsoft’s internal tools and Power BI.

+ Demonstrated people leadership experience, including managing teams or large projects. Skilled at coaching and developing talent, with a history of fostering an inclusive team culture aligned with Microsoft’s values.

+ Strategic thinker with business acumen, capable of connecting financial outcomes to broader business strategy. Experience in the tech industry, especially cloud services, SaaS, or AI-driven productsand cloud infrastructureis highly valued.

+ Change agent mindset: creative in problem-solving and willing to improve existing processes. Experience driving process improvements or implementing new financial frameworks in ambiguous or evolving business scenarios is desirable.

+ Growth mindset and adaptability—motivated to continuously learn, stay current with technological and industry advancements (AI, cloud trends), and apply new insights to the business. High level of professional integrity, results-oriented, and comfortable navigating complexity and rapid change.

Financial Analysis M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers (https://careers.microsoft.com/v2/global/en/us-corporate-pay.html)

Microsoft will accept applications for the role until October 23rd, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .